---
language: "en"
---
# Comment History Log for Jira

Comment History Log for Jira adds the missing functionality of a comment history to all work item comments.

* Quickly review the latest changes to comments within a work item with the integrated delta view in a timeline.

* Investigate an individual comment in the grouped view.

* Capture the initial state of issue comments and stay in sync from then on.

## Documentation

* [Installation](https://documentation.codefortynine.com/comment-history-log-for-jira/installation.md)
* [Initial Sync](https://documentation.codefortynine.com/comment-history-log-for-jira/initial-sync.md)
* [Main Features](https://documentation.codefortynine.com/comment-history-log-for-jira/main-features.md)
* [License and Security](https://documentation.codefortynine.com/comment-history-log-for-jira/license-and-security.md)  
[![Install External Data for Confluence](https://documentation.codefortynine.com/__attachments/a_7ed3b1854f7bcd46804a03f4b30f588c14e3e65c1933ca1d0b6f873ad6c7129d/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1219288/comment-history-log-for-jira?hosting=cloud&tab=overview)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

---
language: "en"
---
# Initial Sync

After installation the app needs to sync your current work item comments to capture the initial state. This might take a while depending on how many work item comments there are.

You can always retrigger this process manually later, but there is usually no need to.

The progress of a sync process currently running is shown directly on a work item panel or in the configuration section.  
![3747620698-Bildschirmfoto-2018-07-12-um-15.40.34.png](https://documentation.codefortynine.com/__attachments/a_5f7fc9b26d25eb82247737b0f23f2a5d8b432df0625f21beec95827ce28148a7/3747620698-Bildschirmfoto-2018-07-12-um-15.40.34.png?cb=a81adb5c60fd9c72355ce33b3d95293a)

## Limitations

Work items with over 1,000 comments cannot be synchronized during the initial sync. As a result, the timeline of a comment may not be accurately reflected.

---
language: "en"
---
# Installation

1. Within your Jira or Confluence instance, navigate to **Apps** \> **Explore more apps**.

2. Search for the app name using the search field.

3. Open the details page of the app.

4. Click **Try it free**

![image-20260126-125919.png](https://documentation.codefortynine.com/__attachments/a_332419c89f1d210e75ecc00616df154b674d7c643dc18d90ce64b6fb950480d5/image-20260126-125919.png?cb=f309177fb25cd368fae52ccd2d59ccda)

If you're a Jira or Confluence administrator, you can install the app to your instance immediately.

If you're a Jira or Confluence user, you can request the app for your instance. Your Jira administrator needs to install the app first, before you can use it on your instance.

You can add an optional message for your administrator. It's a good idea to explain why the app would be useful.  
We offer a free 30-day evaluation period for all of our apps.

[![DeepCloneTeaser.png](https://documentation.codefortynine.com/__attachments/a_99c1872d9bc7ba7543a709c844db6a623bc52fcb53502bfba4ab1ced25458983/DeepCloneTeaser.png?cb=329b0163842484d4b4c11657c9e5aed1)](https://marketplace.atlassian.com/vendors/1213041/codefortynine)

*** ** * ** ***

## Read more

* [App Installation Issues](https://documentation.codefortynine.com/license-and-security/app-installation-issues.md)

* [Uninstalling an App](https://documentation.codefortynine.com/license-and-security/uninstalling-an-app.md)

* [License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md)

---
language: "en"
---
# License and Security

[License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md) [Security and Privacy](https://documentation.codefortynine.com/license-and-security/security-and-privacy.md) [Installation](https://documentation.codefortynine.com/license-and-security/installation.md)
* [Data Residency](https://documentation.codefortynine.com/license-and-security/data-residency.md)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

---
language: "en"
---
# Main Features

## Position

The comment history is located on the right side on every work item view  
![Bildschirmfoto 2020-10-14 um 14.07.09.png](https://documentation.codefortynine.com/__attachments/a_f25a4c2b992fce642d3405150da78270927f02de760a7be3679837c6166742a2/Bildschirmfoto%202020-10-14%20um%2014.07.09.png?cb=9595c04cfe95218a10ed980dd5115797)

### Timeline

The timeline option orders the comments by time which help to visualize the overall changes of the comments within context. The Delta View is by default activated and helps to find the differences.  
![2217781084-Bildschirmfoto-2018-07-12-um-15.16.47.png](https://documentation.codefortynine.com/__attachments/a_f3633e39b33c5164721ea6ce2d1822887b53b5e168fdd7e997d3e63888cbe647/2217781084-Bildschirmfoto-2018-07-12-um-15.16.47.png?cb=4abfe833f53574920dfa67d6a2df45f8)

### Grouped by Comment

The grouped panel groups the changes of each comment within the work item separately. This allows to inspect a single comment and its changes isolated even if the changes are timely widely spread.  
![765074257-Bildschirmfoto-2018-07-12-um-15.16.56.png](https://documentation.codefortynine.com/__attachments/a_4bb8f3ee955bccb473dfa86e1b8a3e5144192bbab0e2044212b7bff66b05032a/765074257-Bildschirmfoto-2018-07-12-um-15.16.56.png?cb=da3ff530c8a151b057f59330a1751bcd)

---
language: "en"
---
# Jamf for Jira

Due to recent developments, we have made the difficult decision to shutdown Jamf for Jira. You can read more on the [dedicated page here](https://documentation.codefortynine.com/jamf-for-jira/shutdown-of-jamf-for-jira.md).

## Welcome!

Apple device management in Jira - a Jamf Pro integration for Jira. Enhance your asset management, ITSM, and ITAM processes

## What Would you Like to Learn More About?

* [Shutdown of Jamf for Jira](https://documentation.codefortynine.com/jamf-for-jira/shutdown-of-jamf-for-jira.md)
* [Setting up Your Connection to Jamf](https://documentation.codefortynine.com/jamf-for-jira/setting-up-your-connection-to-jamf.md)
* [Using Assets in Jira Issues](https://documentation.codefortynine.com/jamf-for-jira/using-assets-in-jira-issues.md)
* [Asset Search](https://documentation.codefortynine.com/jamf-for-jira/asset-search.md)
* [FAQ](https://documentation.codefortynine.com/jamf-for-jira/faq.md)

## Watch our Demo Video

<https://www.youtube.com/watch?v=WEJI05GFIqw>

If you can't watch the video in full screen mode, [click here to open it in a new tab](https://youtu.be/WEJI05GFIqw).

## Do you Have Questions or Feedback?

Don't hesitate to [get in touch with us.](https://c49.link/jamf-for-jira/support)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Asset Custom Field is not Available

Sometimes it happens that the custom field in company-managed projects was not created automatically. If you can't find the custom field **Linked assets**, you can create it on your own following these steps:

1. Got to **Jira** \> **Jira settings** \> **Issues** \> **Custom fields**

2. Click **Create custom field** \> **Advanced** \> **External** **asset platform** \> **Next**

3. Give the custom field an arbitrary name, e.g., *Linked assets*

4. Click **Create**

![Create an External asset platform custom field](https://documentation.codefortynine.com/__attachments/a_04ef38f42b4df04a35f9ad7fe0899fd1488af26f9d0d915000a6e4670626e7bc/image-20231123-145327.png?cb=f8c707a330a20fcb80f476dec9b7fdd6)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Asset Search

Jamf for Jira allows you to search for all issues linked to a specific asset. You can find the feature on the left navigation bar under Asset Search.  
Make sure you are in the correct project. Asset Search only searches in you current project.  
![Jamf Asset Search](https://documentation.codefortynine.com/__attachments/a_88b7355e77bb7bd4dc0a18787eca5605f61519cd2aeb06130dd1622cf6168285/2022-10-25%2013_47_53-Asset%20Search%20-%20Jira.png?cb=9ef967eb5ab4cbff4ec7fc02fb3647dc)

## Jira Software Projects, Jira Service Management Projects

* Select *your project*

* In the left navigation click **Asset Search**

![Asset search in the left navigation bar](https://documentation.codefortynine.com/__attachments/a_ad5ac3599c98e0a64ae6c5551e6b10c256bdfecf0ff92b11d1f1d60b13cc67f9/jamf-for-jira_asset-search_other-jira-projects.png?cb=77c7ec459b8fc4c9d0cce8dc332db7c7)

### Jira Work Management projects

* Select your project

* Expand the **Apps** dropdown in the top navigation

* Click **Asset Search**

![Asset Search under Apps in the top navigation bar Jira Work Management](https://documentation.codefortynine.com/__attachments/a_f12f0eb5591ef33d4f8bcc1fda2e65330e50d8844a1deac613842f8e3ce4f97e/jamf-for-jira_asset-search_work-management.png?cb=8b38d9aed330c74ec79e51bf8c13fd57)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Configure Asset Search per Project

Per default, the asset search is shown in every project. In the configuration, you can define in which projects the asset search should be shown.

* Go to **Apps** \> **Manage your apps**

* On the left navigation go to **Jamf for Jira** \> **Configuration**

* Under **Asset search** check **Show "Asset Search" project menu entry**

* In the dropdown select the *projects*in which the asset search should be shown

* Click **Check connection and Save**📁

![Jamf for Jira configuration screen with Asset search marked](https://documentation.codefortynine.com/__attachments/a_96729e82424b5a4575aaaca3c3af4abfd85741688ebc51c04d04b4df2cd23871/jamf-jira_asset-search-per-project.png?cb=317fdace645d311bf81d23a2f6b38027)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# FAQ

* [Asset Custom Field is not Available](https://documentation.codefortynine.com/jamf-for-jira/asset-custom-field-is-not-available.md)
* [Configure Asset Search per Project](https://documentation.codefortynine.com/jamf-for-jira/configure-asset-search-per-project.md)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Setting up Asset Field in Company-Managed (Classic) Projects

By default, a **Linked assets** custom field is created that can be added to any screens where assets are being used.

1. Go to **Jira settings** *\>* **Issues** *\>* **Custom fields**

2. Search for "*asset*"

3. Click on the **Actions menu ···**

4. Associate the field **Linked assets** to the desired screen(s)

![Custom fields Linked assets](https://documentation.codefortynine.com/__attachments/a_a658d2c763d5a126f0ddb8cf445827dea49704f0952391f9d1acbc4e4a734458/jamf-jira_linked-assets.png?cb=459224f576cbf514a1111909bb1f17ae)

## Create Asset Custom Field Manually

Sometimes it happens that the custom field in company-managed projects was not created automatically. If you can't find the custom field **Linked assets**, you can create it on your own following these steps:

1. Got to **Jira** \> **Jira settings** \> **Issues** \> **Custom fields**

2. Click **Create custom field** \> **Advanced** \> **External** **asset platform** \> **Next**

3. Give the custom field an arbitrary name, e.g., *Linked assets*

4. Click **Create**

![Create an External asset platform custom field](https://documentation.codefortynine.com/__attachments/a_04ef38f42b4df04a35f9ad7fe0899fd1488af26f9d0d915000a6e4670626e7bc/image-20231123-145327.png?cb=f8c707a330a20fcb80f476dec9b7fdd6)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

## Add Multiple Asset Custom Fields

You can also add multiple asset custom fields and limit which Jamf asset categories are used within them.

1. Got to **Jira** \> **Jira settings** \> **Issues** \> **Custom fields**

2. Select or create your asset custom field, e.g., *Linked assets*

3. Click on the **Actions menu ···** \> **Contexts and default values**

4. Click **Edit Filters**

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Setting up Asset Field in Team-managed (Next-gen) Service Management Projects

Go to **Project** \> **Project settings** \> **Request types**

1. Add the **External asset platform** field

2. Enter display name (e.g. *Linked assets*)

3. Save changes

![Adding Context fields](https://documentation.codefortynine.com/__attachments/a_93e7d37c3ccf443cd8f61fc7311b4f3ea6ccd6d09341f296b8cddac36b58ced0/jamf-jira_add-asset-field_team-managed.png?cb=3fb58cd480a98b9c2ce6f9872f7693fd)

<https://www.youtube.com/watch?v=WEJI05GFIqw>

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Setting up Your Connection to Jamf

## Create a Jamf Pro User

To set up the connection between Jamf and Jira, you need to configure user credentials in the app configuration. We strongly recommend creating a separate service user that is solely used by the app or other integrations instead of using an account of a real user or admin.

In your Jamf Pro instance, navigate to **Jamf Pro User Accounts \& Groups** within the Settings page.  
![jamf-jira_settings-768x243.png](https://documentation.codefortynine.com/__attachments/a_76c34c82aced77c9942c820fb573833ecd164be508cae6f65e5dfdca5aae4349/jamf-jira_settings-768x243.png?cb=a7c918bd73f9b1c663afccccef301278)

Create a new standard user with full access enabled and the "Auditor" privilege set. Optional fields like "Full Name" or "Email Address" do not have to be filled. Take note of the password used.  
![jamf-jira_Screenshot-2020-03-23-at-12.18.09-1080x595.png](https://documentation.codefortynine.com/__attachments/a_e51116111786b4a166a4ed027167f10ceefcdb4ee2459f6ff3cba73ee9c80c27/jamf-jira_Screenshot-2020-03-23-at-12.18.09-1080x595.png?cb=ff3ccff2309661d5b26b6b03120b99c2)

## Configure Jamf for Jira

Within Jira, proceed to configure the app either by clicking on the **Configure button** in the app listing or navigating to the Jamf configuration in the Jira app setting menu.  
![jamf-jira_Screenshot-2020-03-19-at-18.02.49.png](https://documentation.codefortynine.com/__attachments/a_56d577bfff96c581876ec91d60995e4eb7c70a0315f74c3e55b85acbc2ed6b57/jamf-jira_Screenshot-2020-03-19-at-18.02.49.png?cb=9463dc2f9efb24fca0c4fb7754a1d231)

Configure the URL to your Jamf instance and the name and password of the dedicated user you created. Click on **Check connection and Save** 📁 . The app will check if it can connect to your Jamf instance and proceed to sync all assets with Jira.  
![jamf-jira_sync-status-res-768x348.png](https://documentation.codefortynine.com/__attachments/a_a6e101a5430722a16a8fbc7b0e3b89ca289903cbacf50c2734ed1659dd93d419/jamf-jira_sync-status-res-768x348.png?cb=d382950f76e694e77412b38ad2a721fd)

Assets will be synced from Jamf to Jira every hour. You can also start a sync manually by clicking on the **Run manually**🔁 button.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Shutdown of Jamf for Jira

Last update: Jun 26 2024

Due to recent developments, we've made the difficult decision to **shut down the app** without a replacement by **Dec 31 2024**.

This decision was not made lightly, it comes in response to [Atlassian's deprecation of the External Asset Platform](https://community.developer.atlassian.com/t/shutdown-notice-update-on-deprecation-of-the-external-asset-platform/81193).

The **External Asset Platform** is the technical foundation, provided by Atlassian Jira, which Jamf for Jira is built upon. It made it very easy for us to initially implement the app with Jira providing an easy capability to store and manage the assets. Providing a replacement for the External Asset Platform would require significant investments from our development team, which would exceed the initial investment we made when we built the app from scratch.

We will keep supporting the app until **Dec 31 2024**, which is the final shutdown date for the External Asset Platform given by Atlassian.

In case you're using annual licensing and the app is being shutdown before the end of the maintenance end date, please [contact us](https://c49.link/support) so we can refund the remaining maintenance period in your favor.

If you have any questions regarding the shutdown of Jamf for Jira, please don't hesitate to [contact us](https://c49.link/support) as well.

We'd like to thank all past and present users of Jamf for Jira for your trust. We're sorry to end our commitment to Jamf for Jira like this - it was not an easy decision to make.

*Ben Romberg - Founder codefortynine*

---
language: "en"
---
# Using Assets in Jira Issues

With our app, you can link your Jamf assets to Jira issues. To make the asset field visible in certain Jira issues you need to add an asset (custom) field. Setting up this field varies between team-managed and company-managed projects.

* [Setting up Asset Field in Team-managed (Next-gen) Service Management Projects](https://documentation.codefortynine.com/jamf-for-jira/setting-up-asset-field-in-team-managed-next-gen-se.md)
* [Setting up Asset Field in Company-Managed (Classic) Projects](https://documentation.codefortynine.com/jamf-for-jira/setting-up-asset-field-in-company-managed-classic-.md)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

---
language: "en"
---
# Comment Custom Fields for Jira

Comment Custom Fields for Jira adds 15 additional custom fields to work items and keeps them in sync automatically.

* Use comment fields in complex JQL searches, filters, listing and reports.

* Filter the comments by service desk visibility e.g. public comments only.

* [Installation](https://documentation.codefortynine.com/comment-custom-fields-for-jira/installation.md)
* [Initial Sync](https://documentation.codefortynine.com/comment-custom-fields-for-jira/initial-sync.md)
* [Available Work Item Fields](https://documentation.codefortynine.com/comment-custom-fields-for-jira/available-issue-fields.md)
* [JSM Filter \& Fields](https://documentation.codefortynine.com/comment-custom-fields-for-jira/jsm-filter-fields.md)
* [DateTime JQL support](https://documentation.codefortynine.com/comment-custom-fields-for-jira/datetime-jql-support.md)
* [License and Security](https://documentation.codefortynine.com/comment-custom-fields-for-jira/license-and-security.md)

[![Install External Data for Confluence](https://documentation.codefortynine.com/__attachments/a_e3ffe3f8b12c8d48a78092de7c492b4e1c9bc2d0b66e90e6d628f904bb9bf7c4/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1219476/comment-custom-fields-for-jira?hosting=cloud&tab=overview)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

---
language: "en"
---
# Available Work Item Fields

After the sync process is finished you can use the following available custom fields. They can be used in JQL queries, within an work item search as a column or on any screen you see fit.

1. **comment count**

   The amount of comments a work item has

2. **internal comment count**

   This is a `JSM` specific field and holds the amount of comments marked as `internal` within a work item

3. **public comment count**

   This is a `JSM` specific field and holds the amount of comments marked as `public` within a work item

4. **agent reply count**

   This is a `JSM` specific field and holds the amount of `public` comments by all agents within a work item

5. **customer reply count**

   This is a `JSM` specific field and holds the amount of comments by the customer within a work item

6. **last comment**

   The last comment of a work item as text. (maximum 255 characters)

7. **last commenter**

   The display name of the user posting the last comment

8. **last comment date**

   The date of the last comment. This field is usable in JQL with date functions like `startOfMonth() or -4w`and is sortable.

9. **last commenter is assignee**

   Is set to `'true'` if the last commenter is also the assignee

10. **last commenter is reporter**

    Is set to `'true'` if the last commenter is also the reporter

11. **last commenter is creator**

    Is set to `'true'` if the last commenter is also the creator of the work item

12. **last commenter is customer**

    Is set to `'true'` if the last commenter is also a customer

13. **last comment is agent resp** onse

    Is set to `'true'` if the last comment is public and by an agent account

14. **last comment is internal**

    Is set to `'true'` if the last comment is an internal comment not visible to the customer

15. **last assignee comment date**

    The date of the last comment by the assignee. This field is usable in JQL with date functions like `startOfMonth() or -4w`and is sortable.

16. **last agent response date**

    The date of the last public agent response. This field is usable in JQL with date functions like `startOfMonth() or -4w`and is sortable.

17. **last customer comment date**

    The date of the last customer comment. This field is usable in JQL with date functions like `startOfMonth() or -4w`and is sortable.

18. **first comment**

    The first comment of a work item as text. (maximum 255 characters)

19. **first commenter**

    The display name of the user posting the first comment

20. **first comment date**

    The date of the first comment. This field is usable in JQL with date functions like `startOfMonth() or -4w`and is sortable.

21. **first commenter is assignee**

    Is set to `'true'` if the first commenter is also the assignee

22. **first commenter is reporter**

    Is set to `'true'` if the first commenter is also the reporter

23. **first commenter is creator**

    Is set to `'true'` if the first commenter is also the creator

---
language: "en"
---
# DateTime JQL support

The app offers five date-time fields:

* last comment date

* first comment date

* last assignee comment date

* last agent response date

* last customer comment date

The custom fields ending with date are native Jira dates and can be compared with time expressions and are therefor most useful in JQLs.

## Example JQL queries

Find top discussed work items of the current week

    "Comment Count" > 10 AND "Last Comment Date" > -7d

Find all work items that have not been commented on for the last 3 days and the latest comment is not by the assignee

    "Comment Count" > 0 AND "Last Comment Date" < -3d AND "Last Commenter is Assignee"="false"

## Limitations

Unfortunately Jira is currently not able to compare two custom fields of type date with each other. You can find the corresponding feature request [here](https://jira.atlassian.com/browse/JRACLOUD-20727).

---
language: "en"
---
# Initial Sync

After installation the app will sync your current work item comments to capture the initial state of the fields. This process might take a while depending on how many work item comments there are.

You can always retrigger this process manually, but there is usually no need to.

The progress of a sync process is shown in the configuration page of the app.  
![3747620698-Bildschirmfoto-2018-07-12-um-15.40.34-1.png](https://documentation.codefortynine.com/__attachments/a_8ebcac8184aadb3bb1ec883e913c382f99ebb713974926e83e5decffd3721ae8/3747620698-Bildschirmfoto-2018-07-12-um-15.40.34-1.png?cb=a81adb5c60fd9c72355ce33b3d95293a)

## Limitations

Work items with over 1,000 comments cannot be synchronized during the initial sync. As a result, the available work item fields may not reflect the correct state.

---
language: "en"
---
# Installation

1. Within your Jira or Confluence instance, navigate to **Apps** \> **Explore more apps**.

2. Search for the app name using the search field.

3. Open the details page of the app.

4. Click **Try it free**

![image-20260126-125919.png](https://documentation.codefortynine.com/__attachments/a_332419c89f1d210e75ecc00616df154b674d7c643dc18d90ce64b6fb950480d5/image-20260126-125919.png?cb=f309177fb25cd368fae52ccd2d59ccda)

If you're a Jira or Confluence administrator, you can install the app to your instance immediately.

If you're a Jira or Confluence user, you can request the app for your instance. Your Jira administrator needs to install the app first, before you can use it on your instance.

You can add an optional message for your administrator. It's a good idea to explain why the app would be useful.  
We offer a free 30-day evaluation period for all of our apps.

[![DeepCloneTeaser.png](https://documentation.codefortynine.com/__attachments/a_99c1872d9bc7ba7543a709c844db6a623bc52fcb53502bfba4ab1ced25458983/DeepCloneTeaser.png?cb=329b0163842484d4b4c11657c9e5aed1)](https://marketplace.atlassian.com/vendors/1213041/codefortynine)

*** ** * ** ***

## Read more

* [App Installation Issues](https://documentation.codefortynine.com/license-and-security/app-installation-issues.md)

* [Uninstalling an App](https://documentation.codefortynine.com/license-and-security/uninstalling-an-app.md)

* [License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md)

---
language: "en"
---
# JSM Filter & Fields

## Jira Service Management comment filter

On the configuration page you have the option to filter comments before they are used to calculate and generate the custom fields.

You have the following options:

* All comments -- uses all comments available (default)

* Public comments only -- only use the comments marked as public in Service Management

* Exclude public comments -- exclude the comments marked as public in Service Management

![Bildschirmfoto-2019-02-13-um-14.08.18-768x314.png](https://documentation.codefortynine.com/__attachments/a_323a97393b68d6fa3f584453e7d5622ef8d2277e44dabf22e488c69aa16838d0/Bildschirmfoto-2019-02-13-um-14.08.18-768x314.png?cb=4960a6261e1d5e72503b809b6aa0f903)

### JSM specific fields

The app has two JSM specific fields to differentiate between internal and public comments:

* internal comment count

* public comment count

* agent reply count

* customer reply count

These fields are helpful in case you want to measure internal or public comments in some way.

---
language: "en"
---
# License and Security

[License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md) [Security and Privacy](https://documentation.codefortynine.com/license-and-security/security-and-privacy.md) [Installation](https://documentation.codefortynine.com/license-and-security/installation.md)
* [Data Residency](https://documentation.codefortynine.com/license-and-security/data-residency.md)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

---
language: "en"
---
# Advanced Bulk Edit for Jira

Advanced Bulk Edit for Jira streamlines your workflow by allowing you to efficiently manage, modify and edit thousands of Jira work items (issues) simultaneously. Learn more how this easy to use find-and-replace application accelerates productivity and reduces manual effort. Edit thousands of Jira work items at once, replace text, add comments, change watchers or update field values and much more.

## Key Features

### Bulk Edit Jira Work Items Effortlessly

Advanced Bulk Edit for Jira simplifies the process of managing large sets of work items. Whether you need to update priority, assignees, or custom fields. No more manual, repetitive edits.

* Select a batch of Jira work items using existing filters, spaces or custom JQL.

* Choose from a wide range of fields to bulk edit, including standard and custom fields.

* Bulk edit thousands of Jira tickets in one action, saving you valuable time.

### Bulk Change Content in Jira Work Items

Need to replace a specific term across hundreds of Jira work items? With this app, you can effortlessly modify text in summary, description or any other text field.

* Replace, add or remove text in text fields across multiple Jira work items.

* Perfect for updating work item summaries, descriptions, or other textual content.

* Add prefix, suffix or replace a string in text fields.

### Bulk Update Jira Custom Fields

Custom fields play a crucial role in Jira customization. Advanced Bulk Edit allows you to change multi-select custom fields, components and versions. Adapt your work items to changing requirements with ease.

* Modify multi-select custom fields, components, versions and more.

* Seamlessly add or remove components or versions across work items.

### Bulk Change Comments and Watchers

Keep your team informed by adding or removing comments across multiple work items. Additionally, bulk change watchers to ensure relevant stakeholders stay in the loop.

* Add or remove comments on multiple work items simultaneously.

* Bulk change watchers to keep stakeholders informed.

![image-20260126-133924.png](https://documentation.codefortynine.com/__attachments/a_313e9caf388eb164d8f401bbc0ffbf1271e936b33a25ced7f522345713efd375/image-20260126-133924.png?cb=b00413bb92c82531ddcce6012ca522dc)

## Use Case Examples

### IT Administration

* **Data Cleanup**: IT admins can use the app to standardize data across spaces, ensuring consistency.

* **Security Audits**: Easily update security-related fields or add comments during audits.

### Product Owners and Project Management

* **Release Management**: Modify versions and components for upcoming releases.

* **User Story Refinement**: Bulk edit user stories to align with evolving product requirements.

* **Project Transitions**: When transitioning between project phases, bulk edit work items to reflect the new context.

* **Status Updates**: Add comments to provide project status updates to stakeholders.

Advanced Bulk Edit for Jira offers additional capabilities on top of the native Jira "Bulk change". Almost any standard and custom field in Jira can be changed with Advanced Bulk Edit for Jira Cloud.

Lean back as your work items are being updated. Easily check out your edited work items or start another Bulk Edit.

*** ** * ** ***

#### Read More

[How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)

[How to Remove Text From Summary](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/remove-text-from-summary.md)

[Compatibility](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/integrations.md)

*** ** * ** ***

#### Do you Have Questions or Feedback?

Do you need help when working with Advanced Bulk Edit for Jira? Do you have feedback for us?

Don't hesitate to [get in touch with our support](https://c49.link/google-calendar-for-confluence/support). We usually reply within one working day.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_536d1619e929059171579dc28c239d8b9edc53a4bdb236181d9e9b7d1e8a9970/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Installation

1. Within your Jira or Confluence instance, navigate to **Apps** \> **Explore more apps**.

2. Search for the app name using the search field.

3. Open the details page of the app.

4. Click **Try it free**

![image-20260126-125919.png](https://documentation.codefortynine.com/__attachments/a_332419c89f1d210e75ecc00616df154b674d7c643dc18d90ce64b6fb950480d5/image-20260126-125919.png?cb=f309177fb25cd368fae52ccd2d59ccda)

If you're a Jira or Confluence administrator, you can install the app to your instance immediately.

If you're a Jira or Confluence user, you can request the app for your instance. Your Jira administrator needs to install the app first, before you can use it on your instance.

You can add an optional message for your administrator. It's a good idea to explain why the app would be useful.  
We offer a free 30-day evaluation period for all of our apps.

[![DeepCloneTeaser.png](https://documentation.codefortynine.com/__attachments/a_99c1872d9bc7ba7543a709c844db6a623bc52fcb53502bfba4ab1ced25458983/DeepCloneTeaser.png?cb=329b0163842484d4b4c11657c9e5aed1)](https://marketplace.atlassian.com/vendors/1213041/codefortynine)

*** ** * ** ***

## Read more

* [App Installation Issues](https://documentation.codefortynine.com/license-and-security/app-installation-issues.md)

* [Uninstalling an App](https://documentation.codefortynine.com/license-and-security/uninstalling-an-app.md)

* [License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md)

*** ** * ** ***

### Permissions

To edit issues with Advanced Bulk Edit for Jira, the user needs to have the **Browse Projects** and **Edit Issues** [project permission](https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/).
Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_be09ea5a0d5ff6cc387dc567e8357e3a9c048733311843239056b8a7ac97e7a7/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Compatibility

Advanced Bulk Edit for Jira can also edit custom fields created by third-party apps. We list third-party apps we have tested here.

## Tempo Software

Advanced Bulk Edit for Jira can change field values of Tempo custom fields used by multiple Tempo apps. To assign values for the [**Tempo Team**](https://help.tempo.io/cloud/en/tempo-planner/managing-your-teams/working-with-tempo-teams.html) and [**Account**](https://help.tempo.io/cloud/en/tempo-timesheets/setting-up-and-configuring-tempo-timesheets/setting-up-for-using-accounts.html) custom fields, the values need to be linked to the space (project) you have selected as the target for your clone.  
![Tempo Accounts screen](https://documentation.codefortynine.com/__attachments/a_ce0bc4340596093e39d1b0880f9ac45b74c8d8f5c9ead8261cb6d452869c9a8e/image-20240112-112923.png?cb=b36b3ad0612ee5d1e404dace16ea26ab)

If you have problems with custom fields that are created by third-party apps, feel free to reach out [here](https://c49.link/advanced-bulk-edit-for-jira/support)!

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_e13d7e520677d4ebac63cf2e59ae3395a04c452d8dfd1c08790bc563508874b9/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Known Limitations

## Custom work item/space/work type/priority icons not displaying for some users

Custom icons in Jira will only be displayed if the user has **Browse projects** permission for at least one space, the icon is used in. Read more on the technical background [here](https://community.developer.atlassian.com/t/adding-browse-project-permission-check-for-viewing-custom-issue-type-avatars/46151).

**In Firefox** , [**Enhanced Tracking Protection**](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop) enables **Isolate cross-site cookies** by default. This blocks the app iframe from using the user's Atlassian session cookie to display custom icons, preventing Jira from verifying if the user has the **Browse projects** permission. To resolve this, users must disable **Enhanced Tracking Protection** for Jira, turn off **Isolate cross-site cookies** in its settings, or add your Jira URL to the exceptions.  
![2024-10-23 16-17.png](https://documentation.codefortynine.com/__attachments/a_041d8dd1c7711faf70ec5fec7f1e5fa15dc97fce623bc8132699ca8e56a19746/2024-10-23%2016-17.png?cb=0ecf697f0f33ad26a4e45d065f0aa54b)

---
language: "en"
---
# License and Security

[License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md) [Security and Privacy](https://documentation.codefortynine.com/license-and-security/security-and-privacy.md) [Installation](https://documentation.codefortynine.com/license-and-security/installation.md)
* [Data Residency](https://documentation.codefortynine.com/license-and-security/data-residency.md)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

*** ** * ** ***

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_e8361d5f6828eb7f55e10959ec9eedbf69f7d82aeec2448abe4a7a5346385b2b/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# How to Remove Text From Summary

With Advanced Bulk Edit for Jira you can remove text from work items summaries.

* Add **Summary** as the field you want to edit

* Select **Replace with**

* Enter the text you want to remove in the first field

* Leave the second field blank

![image-20260126-134514.png](https://documentation.codefortynine.com/__attachments/a_6ea5c9fc87c0e71751927814161f130449898bac4a3dbb6e42b67ba8eb33843b/image-20260126-134514.png?cb=99751df7d52213ce671fb88da6d88419)

*** ** * ** ***

Learn more about other codefortynine apps  
odefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_87e4f849a2c95f23e02bfd60cdba3128d1a33d5b5c98f20be32b5754c2ff9aa2/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# How to Use Advanced Bulk Edit

Learn how to use Advanced Bulk Edit for Jira. Edit thousands of work items at once, replace text, add comments, and change field values efficiently.

After installing the app from the Atlassian Marketplace, you can start right away.

1. Navigate to **Filters** \> **Search work items**

2. Filter for the work items you want to edit.

3. Click on the **Advanced Bulk Edit** button on the top right-hand side.

![image-20260126-131749.png](https://documentation.codefortynine.com/__attachments/a_9fa8abdbd192027620ab9daf452b6ac7b7bb1507f24cd6c2dbc0a98d1f67a50c/image-20260126-131749.png?cb=80c46ceb508b4c2cf6f81eea2698fe4c)

## Configure Your Bulk Edit

Once you've selected the work items, you can now configure the fields you want to bulk edit.

1. Click **Next** to move on to the configuration screen.

2. Select the field(s) you want to bulk edit from the drop-down list.

3. Configure each selected field.

4. Click **Start Bulk Edit** to confirm your choices.

![Advanced Bulk Edit configuration](https://documentation.codefortynine.com/__attachments/a_35c93e040654534532cb6c9260ca03af6b9669db98a091c820e7ae1be446590c/advanced-bulk-edit-jira_configure.png?cb=461021f17f83b89694799f302e9aa814)  
Fields can only be edited if they are on the [Edit Work Item Screen](https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-screens/) of the space/work type.

Note that you can also choose custom fields created by third-party apps.

The app will now go through all work items and apply the selected edits to your work items.  
Wait until all work items have been processed before closing the dialog, or the remaining work items will not be edited.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/__attachments/a_5734b940a91e96b2fbb06d10dafa65b207d0c0879db098a70e32566bd7e68e79/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1223455/advanced-bulk-edit-for-jira-replace-text-change-content?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Dynamic Custom Fields for Jira

Dynamic Custom Fields for Jira empowers your Jira instance with flexible, data-driven fields that evolve alongside your spaces (projects). Create calculated custom fields in Jira with Dynamic Custom Fields for Jira. Jira Dynamic fields are searchable and usable in statistics and can be used for reporting and JQL.

**Create Calculated Custom Fields**

* Use Jira expressions or templates to compute field values dynamically.

* Extend Jira Query Language (JQL) capabilities by using these fields as search extensions for filters, statistics, and reports.

**Use Pre-Configured Templates and Jira Expressions**

* Choose from over 50 pre-configured templates for custom fields.

* Craft your own dynamic fields using Jira expression language.

* Possible Jira dynamic fields include attachment counts, comment details, work item links, labels, versions, and subtasks.

* Show data from parent work items in child work items

* Show data from Subtasks in parent work items

**Gather Insights from Jira Work Item Fields**

* Display dynamic custom fields directly within work items.

* Gain valuable insights from field data and its history.

* Safely compute field values without altering existing work item data.

## What Would you Like to Learn More About?

[**How to create new dynamic fields for your Jira instance**](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)

* [How Often are Dynamic Custom Fields Updated](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/how-often-are-dynamic-fields-updated.md)

* [Dynamic Custom Field Was Not Updated Immediately](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/dynamic-field-wasn-t-updated-immediately.md)

[Dynamic Custom Field Templates](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/templates.md)

[Using Dynamic Custom Fields for Columns in Filters, Work Item Search and Gadgets](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/using-dynamic-fields-for-columns-in-filters-issue-.md)

[**Show Dynamic Custom Fields on the Work Item View (Company-managed/Team-managed)**](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/using-dynamic-fields-on-the-issue-view-company-man.md)

### Watch our Dynamic Custom Fields for Jira Demo Video

<https://www.youtube.com/watch?v=ymtYU8pwqBc>

If you can't watch the video in full-screen mode, [click here to open it in a new tab](https://youtu.be/ymtYU8pwqBc).

*** ** * ** ***

#### Do you Have Questions or Feedback?

Do you need help creating your custom dynamic field? Do you have feedback for us? Don't hesitate to [get in touch with our support](https://c49.link/dynamic-custom-fields-for-jira/support). We usually reply within one working day.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_08df010bb9762f5d69036608827df1bcee8c59d4f73340a91cdcb04072c293b4/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Create Dynamic Custom Fields

**Create and configure dynamic custom fields in Jira. Use templates or expressions to enhance reporting, JQL searches, and space (project) data analysis.**

After having installed the app from the Atlassian Marketplace, you can create new dynamic custom fields for your Jira Cloud instance.

* Navigate to **Settings** ⚙️ \> **Marketplace Apps** \> **Dynamic Custom Fields** \> **Field Configuration** on the left hand side

* Create a new field by selecting a [template](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/templates.md) or entering a valid expression and field type.

![image-20260127-071752.png](https://documentation.codefortynine.com/__attachments/a_4fbf1fb47a5809857f5034530a2a9298b6ebe35277a7424330541442bc83b875/image-20260127-071752.png?cb=83f6a6c5eb1c81d49c2538634fc11f00)

Another option to create Dynamic Custom Fields is to use Jira expressions. Recommended further documentation is available here:

* [Jira expressions](https://developer.atlassian.com/cloud/jira/platform/jira-expressions/)

* [Jira expressions type reference](https://developer.atlassian.com/cloud/jira/platform/jira-expressions-type-reference/)

* [Jira JQL reference](https://support.atlassian.com/jira-software-cloud/docs/what-is-advanced-searching-in-jira-cloud/)

You can preview the field values for up to 10 work items on the right-hand side for the given JQL query.

Once a field is created, all work items need to be initialized with the respective field value. This may take some time, especially if you have many work items in your Jira instance.

You can see the current progress of the synchronization in the **Status** column:  
![dynamic-fields-jira_status-and-actions.png](https://documentation.codefortynine.com/__attachments/a_57fcf8815d307957d4bc0b681a63eb8d7d9ad5e953bb964394da55624fdc1f5c/dynamic-fields-jira_status-and-actions.png?cb=45ac6c3e813450df699fa8aeb589868a)

Once the initial synchronization is done, all work items will be updated automatically with the dynamic field values for the following events:

* The work item itself is updated (including work item links, comments, etc.).

* The work item's parent is updated.

* A Subtask of the work item is updated.

* A linked work item is updated (if the expression contains `.links` or `'links'`)

The following events can be enabled by activating **Sync Epics with Story Subtasks** in the advanced configuration:

* For Subtasks, the parent work item's Epic is updated (Epic → Story → Subtask).

* For Epics, a subtask of one of the Epic's Stories is updated (Subtask → Story → Epic).

Note that we don't currently update fields if an work item property has been changed. If you're using `issue.properties` in your expressions and need this functionality, [please let us know](https://c49.link/dynamic-custom-fields-for-jira/support).

You can also edit or delete existing fields by clicking on the action buttons in the respective field's row.

*** ** * ** ***

## Read More

[How Often are Dynamic Custom Fields Updated](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/how-often-are-dynamic-fields-updated.md)

[Dynamic Custom Field Was Not Updated Immediately](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/dynamic-field-wasn-t-updated-immediately.md)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_7edd161e2f6c541b233141accfe55c4ff4b2d369cab7381f39fb68835ebe56dd/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Dynamic Custom Field Was Not Updated Immediately

We try our best to update dynamic custom fields as soon as we detect changed data within Jira. Unfortunately, due to some limitations of Jira, a few events might not update dynamic custom fields immediately:

* User data changes, e.g. display name or group membership of a user.

* Any changes to Jira entities like space names, work item type names, etc.

* Dynamic custom fields referencing other custom fields are only updated in a subsequent update. It's best not to rely on this behavior and instead copy the Jira expression from the referred custom field.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_e4263bb604afa6b453b2e89b7eedf452c6367955e46327d1e280d41321c30683/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# How Often are Dynamic Custom Fields Updated

Dynamic custom fields are updated when:

* The work item itself is updated (including work item links, comments, etc.).

* The work item's parent is updated.

* A subtask of the work item is updated.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_062b9e551964a875966454614a179bda84a936a2a7795f0764d88d2c7508e898/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# How to Automatically Update Dynamic Custom Fields Without an Work Item Update

Values of fields created with [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md) are usually [only recalculated if the work item, its parent, or one of its child work items is updated](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/how-often-are-dynamic-fields-updated.md). Sometimes you might want to have values to update without any user actually triggering a change and notification emails being sent.

We can achieve this by using a [looping transition](https://support.atlassian.com/jira-cloud-administration/docs/create-workflow-transitions/) and a [Jira Automation](https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation).

1. Create a "No Notifications" event under ⚙️ **Settings** \> **System** \> **Events**.

   ![image-20260707-082727.png](https://documentation.codefortynine.com/__attachments/a_7a4265c946b8c14b17044614f6e09ea59153ff747616a449a15ccfba0ad7f0fe/image-20260707-082727.png?cb=cf5ec5fa0259792ea5c45a855933baf3)
2. Create a looping transition in the relevant workflow(s). (Only required if there isn't already an existing path to transition the work items to the same status.)

   1. Select **Add Transition**

   2. Select **From status** , then select **Any status** for the action to be available from all statuses, or select the specific status you want to loop.

   3. Select **To status** ,and choose **To itself**.

   4. Select the previously created Event under **Event**.

      ![image-20260707-083128.png](/__attachments/a_73bcdd68344d1d2d84eea761e99362997494ff93406c0914dd55b43f1c0323d1/image-20260707-083128.png?cb=32955c3602ccf79c53a6725228c7fc49)
   5. Give the transition a name, then select **Create.**

3. Create a Jira Automation flow

   1. Select a **Scheduled** trigger and configure it to a suitable schedule for your use case.

   2. Select **Run a JQL search \[...\]** and enter a JQL that includes all work items that you want to have updated. Additionally, unselect **Only include work items that have changed \[...\]**.

      ![image-20250825-120817.png](https://documentation.codefortynine.com/__attachments/a_bfd2d854f46c8cede43629dec9e257de6b6af7f9c4aa1190addc5e18de1b3e06/image-20250825-120817.png?cb=1604cf0cc6f842d7a39a7727cf8d0e6b)
   3. Add a **Transition work item**action.

   4. Select ***Same status (loop)*** for **Destination status**.

   5. Turn the rule on.

Now the Automation will run on your configured schedule and trigger an update for the Dynamic Custom Fields, without actually having to make any changes to the work item and avoiding unnecessary notifications.

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)  
[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_058d2c386eb22747bceb3dd0072df0cdb013c7f1fa5a13924f3fc105bc246a41/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Installation

1. Within your Jira or Confluence instance, navigate to **Apps** \> **Explore more apps**.

2. Search for the app name using the search field.

3. Open the details page of the app.

4. Click **Try it free**

![image-20260126-125919.png](https://documentation.codefortynine.com/__attachments/a_332419c89f1d210e75ecc00616df154b674d7c643dc18d90ce64b6fb950480d5/image-20260126-125919.png?cb=f309177fb25cd368fae52ccd2d59ccda)

If you're a Jira or Confluence administrator, you can install the app to your instance immediately.

If you're a Jira or Confluence user, you can request the app for your instance. Your Jira administrator needs to install the app first, before you can use it on your instance.

You can add an optional message for your administrator. It's a good idea to explain why the app would be useful.  
We offer a free 30-day evaluation period for all of our apps.

[![DeepCloneTeaser.png](https://documentation.codefortynine.com/__attachments/a_99c1872d9bc7ba7543a709c844db6a623bc52fcb53502bfba4ab1ced25458983/DeepCloneTeaser.png?cb=329b0163842484d4b4c11657c9e5aed1)](https://marketplace.atlassian.com/vendors/1213041/codefortynine)

*** ** * ** ***

## Read more

* [App Installation Issues](https://documentation.codefortynine.com/license-and-security/app-installation-issues.md)

* [Uninstalling an App](https://documentation.codefortynine.com/license-and-security/uninstalling-an-app.md)

* [License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_6bcd64a90203935d412bc377c1879b0fb1f6060258b696adddaa078fe39dd427/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# License and Security

[License Size and Pricing](https://documentation.codefortynine.com/license-and-security/license-size-and-pricing.md) [Security and Privacy](https://documentation.codefortynine.com/license-and-security/security-and-privacy.md) [Installation](https://documentation.codefortynine.com/license-and-security/installation.md)
* [Data Residency](https://documentation.codefortynine.com/license-and-security/data-residency.md)

*** ** * ** ***

Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

*** ** * ** ***

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_ce080ea9cecacdd37f0403c79aabb2d4a211e7e974f78c81872b1c940893179d/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Release Notes

* Feb 10 2025: Add support for [DE region](https://documentation.codefortynine.com/lic/data-residency)

* Sep 8 2023: Six new templates to access first/last comment, commenter and comment date

* Jun 6 2023: Compatibility with Jira's "dark theme"

* Mar 8 2023: Support variable assignment inside blocks of Jira expressions

* Mar 3 2023: Shorten long string values to the maximum of 255 characters instead of showing an empty value

* **Feb 25 2022: Syncing Epics with Story Subtasks can be enabled in the advanced configuration**

* Aug 13 2021: Adjust limits to new Jira expression length limit of 10.000 and node limit of 1.000

* **Jun 24 2021: The expression editor is now resizeable and supports syntax highlighting**

* Jun 17 2021: More complicated field templates now have a description

* Jun 10 2021: 5 new field templates like "Number of stories in an Epic"

* **May 25 2021: Support list of strings instead of having to use comma-separated strings**

* May 18 2021: Support variable assignments recently introduced to Jira expressions

* Mar 15 2021: Migration of our backend to a more scalable queue solution

* **Feb 17 2021: Update linked issues as well if any field expression is referencing linked issues**

* Aug 28 2020: 7 new fields templates now that the "changelog" is available in Jira expressions like "Number of status changes"

* Jul 22 2020: Show any errors when updating fields on the configuration page

* **Jul 13 2020: Initial release, computed custom fields using Jira expressions**

---
language: "en"
---
# Dynamic Custom Field Templates

Dynamic Custom Fields offers over 50 pre-configured templates that can be used as custom fields in your work items.  

|              **Template Name**               |                                                                                                             **Description**                                                                                                             |
|----------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Assignee user groups                         | All user groups in which the work item's assignee is a member                                                                                                                                                                           |
| Attachment authors                           | All users that have added attachments to the work item                                                                                                                                                                                  |
| Attachment filenames                         | All filenames of the work item's attachments                                                                                                                                                                                            |
| Attachment file types                        | All file types of the work item's attachments (e.g. image/png)                                                                                                                                                                          |
| Attachment total size                        | The total size of the work item's attachments                                                                                                                                                                                           |
| Completed child work item percentage         | The percentage of completed child work item of the work item (subtasks or Stories of an Epic)                                                                                                                                           |
| Comment authors                              | All users that have commented on the work item                                                                                                                                                                                          |
| Days in previous status                      | The number of days the work item was in the previous status                                                                                                                                                                             |
| First assignee                               | The first assignee of the work item                                                                                                                                                                                                     |
| First attachment date                        | The date the first attachment was added to the work item                                                                                                                                                                                |
| First comment                                | The first comment of the work item                                                                                                                                                                                                      |
| First commenter name                         | The name of the first commenter of the work item                                                                                                                                                                                        |
| First comment date                           | The date of the first comment of the work item                                                                                                                                                                                          |
| First subtask created date                   | The created date of the oldest subtask under the work item                                                                                                                                                                              |
| Work item ID (internal)                      | The work item ID is an immutable ID within Jira, which won't change even if you move the work item between spaces. The work item ID has at least 5 digits, for example 12345.                                                           |
| Work type description                        | The description of the work type                                                                                                                                                                                                        |
| Last assignee change author                  | The user who last changed the work item's assignee                                                                                                                                                                                      |
| Last assignee change date                    | The date the work item's assignee was last changed                                                                                                                                                                                      |
| Last comment                                 | The last comment of the work item                                                                                                                                                                                                       |
| Last commenter name                          | The name of the last commenter of the work item                                                                                                                                                                                         |
| Last comment date                            | The date of the last comment of the work item                                                                                                                                                                                           |
| Last work item update author                 | The user that made the last update to the work item                                                                                                                                                                                     |
| Last status change author                    | The user who last changed the work item status                                                                                                                                                                                          |
| Last status change date                      | The date on which the work item status was last changed                                                                                                                                                                                 |
| Last subtask created date                    | The created date of the newest subtask under the work item                                                                                                                                                                              |
| Number of affected versions                  | The number of affected versions in the work item                                                                                                                                                                                        |
| Number of assignee changes                   | The number of times the work item's assignee was changed                                                                                                                                                                                |
| Number of attachments                        | The number of attachments in the work item                                                                                                                                                                                              |
| Number of attachment authors                 | The number of users that have added attachments to the work item                                                                                                                                                                        |
| Number of child work items                   | The number of child work items in the work item (subtasks or Stories of an Epic)                                                                                                                                                        |
| Number of child attachments                  | The number of attachments of all child work items (e.g. subtasks)                                                                                                                                                                       |
| Number of child comments                     | The number of comments of all child work items (e.g. subtasks)                                                                                                                                                                          |
| Number of comments                           | The number of comments in the work item                                                                                                                                                                                                 |
| Number of comment authors                    | The numbers of users that have commented on the work item                                                                                                                                                                               |
| Number of components                         | The number of components in the work item                                                                                                                                                                                               |
| Number of fix versions                       | The number of fix versions in the work item                                                                                                                                                                                             |
| Number of work item links                    | The number of work item links in the work item                                                                                                                                                                                          |
| Number of work item links of a specific type | The number of work item links of a specific type (as default value the type "Blocks" is selected)                                                                                                                                       |
| Number of labels                             | The number of labels in the work item                                                                                                                                                                                                   |
| Number of status changes                     | The sum of all status changes of an work item                                                                                                                                                                                           |
| Number of stories                            | Number of stories linked to the Epic - empty if the work item is not an Epic                                                                                                                                                            |
| Number of subtasks                           | The number of subtasks under a parent work item                                                                                                                                                                                         |
| Number of subtask attachments                | The sum of all attachments of all subtasks                                                                                                                                                                                              |
| Number of subtask comments                   | The number of comments of all subtasks which are under a parent work item (e.g. story)                                                                                                                                                  |
| Parent assignee                              | The assignee of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the assignee of the parent story within the subtask.)               |
| Parent created date                          | The created date of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the created date of the parent story within the subtask.)       |
| Parent field value                           | The value of a custom field from the parent work item                                                                                                                                                                                   |
| Parent work item key                         | The work item key of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the work item key of the parent story within the subtask.)     |
| Parent work type                             | The work type of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the work type of the parent story within the subtask.)             |
| Parent priority                              | The priority of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the priority of the parent story within the subtask.)               |
| Parent Space                                 | The space key of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the space name of the parent story within the subtask.)            |
| Parent reporter                              | The reporter of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the reporter of the parent story within the subtask.)               |
| Parent resolution                            | The resolution of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the resolution of the parent story within the subtask.)           |
| Parent resolution date                       | The resolution date of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the resolution date of the parent story within the subtask.) |
| Parent status                                | The status of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the status of the parent story within the subtask.)                   |
| Parent updated date                          | The last updated date of the parent work item (This field can be used in work item hierarchies. For example, if a subtask is the child work item of a story, you can display the updated date of the parent story within the subtask.)  |
| Previous assignee                            | The previous user who was assigned to the work item                                                                                                                                                                                     |
| Priority description                         | The description of the work item's priority                                                                                                                                                                                             |
| Space key                                    | The work item's space key                                                                                                                                                                                                               |
| Space type (software/business/service_desk)  | The type of the space in which the work item is located ("service_desk" refers to a service management space.)                                                                                                                          |
| Space style (classic/next-gen)               | The style of the space in which the work item is located ("classic" refers to a company-managed space (project), "next-gen" refers to a team-managed space (project))                                                                   |
| Reporter user groups                         | All user groups in which the work item reporter is a member                                                                                                                                                                             |
| Status description                           | The description of the work item status                                                                                                                                                                                                 |
| Subtask affected versions                    | The affected versions of all subtasks under the work item                                                                                                                                                                               |
| Subtask assignees                            | The assignees of all subtasks under the work item                                                                                                                                                                                       |
| Subtask components                           | The components of all subtasks under the work item                                                                                                                                                                                      |
| Subtask fix versions                         | The fix versions of all subtasks under the work item                                                                                                                                                                                    |
| Subtask keys                                 | The keys of all subtasks under the work item                                                                                                                                                                                            |
| Subtask labels                               | The labels of all subtasks under the work item                                                                                                                                                                                          |
| Subtask priorities                           | The priorities of all subtasks under the work item                                                                                                                                                                                      |
| Subtask reporters                            | The reporters of all subtasks under the work item                                                                                                                                                                                       |
| Subtask statuses                             | The statuses of all subtasks under the work item                                                                                                                                                                                        |

*** ** * ** ***

Learn more about other codefortynine apps  
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* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_d4c8833085fe0fd69835179b35e939f9775bd499ce106eb336f5ffce18a5cced/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Using Dynamic Custom Fields for Columns in Filters, Work Item Search and Gadgets

You may show the dynamic custom fields added above in columns within filters, work item search, and dashboard gadgets. To add a column to filters or the work item search, simply expand the **Columns** dropdown in the upper right-hand corner, search for the name of the dynamic field, and add it to your view:  
![Columns dropdown](https://documentation.codefortynine.com/__attachments/a_225114e1f81999559392fdbc83400775c9937ee3ec880a5883a43787b26f8567/dynamic-fields-jira_column-issue-search.png?cb=179053377d8cb1b0c8352ff88799fbc0)

You can also add dynamic fields as a column to a dashboard gadget, e.g. the *Filter Results* or the *Assigned to me* gadget:  
![image-20260126-135418.png](https://documentation.codefortynine.com/__attachments/a_d24c74f99c05492404b3df44e6688629cfda9c16ba047fa0471160fb934c80a7/image-20260126-135418.png?cb=5d11b316104f48b2514cdabcdcc21160)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
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* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_7a779bdc362613f6e8ac007da3b822810bc9218b4996703fa7a56581c2647e32/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Show Dynamic Custom Fields on the Work Item View in Company-managed or Team-managed Spaces

## Company-managed (Classic) Spaces (Projects)

To show dynamic custom fields on the work item view in company-managed Jira spaces, simply add them to the respective screen of your space and work item type:  
![Classic project screens](https://documentation.codefortynine.com/__attachments/a_bca315990877019fca8ed34172c4ca68254fbe7a66e04d6b891f13cf0b36cd81/dynamic-fields-jira_issue-screen.png?cb=bc1bddb38b0693a9776d8c4d868e1346)

## Team-managed (Next-gen) Spaces (Projects)

For team-manged Jira spaces, you can simply add dynamic fields by adding them to your work item types:  
![Issue screen next-gen](https://documentation.codefortynine.com/__attachments/a_f3c2a0c4622bc53e78feafa376b64ef524b5bba872aa70328c92537f05fe88ff/dynamic-fields-jira_issue-screen-next-gen.png?cb=6eddda2454fa732a876825782f2df085)

*** ** * ** ***

Learn more about other codefortynine apps  
codefortynine Apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)

codefortynine Top Features  
* [Backup \& Restore](https://documentation.codefortynine.com/external-data-for-jira-fields/backup-restore.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Create Dynamic Custom Fields](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira/creating-dynamic-fields.md)
* [Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/data-sources.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)
* [Generate a Snipe-IT API key](https://documentation.codefortynine.com/snipe-it-for-jira/generate-a-snipe-it-api-key.md)
* [How to Add the Google Calendar Macro to a Confluence Page](https://documentation.codefortynine.com/google-calendar-for-confluence/integrating-your-google-calendar-s-to-a-confluence.md)
* [How to Merge Two Work Items With Description, Comments and Attachments](https://documentation.codefortynine.com/merge-agent-for-jira/merge-two-issues-along-with-their-description-comm.md)
* [How to Use Advanced Bulk Edit](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira/using-advanced-bulk-edit.md)
* [Merge Data Sources](https://documentation.codefortynine.com/external-data-for-jira-fields/merge-data-sources.md)
* [Microsoft Graph API - Tips and Solutions](https://documentation.codefortynine.com/external-data-for-jira-fields/microsoft-graph-api-tips-and-solutions.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [OAuth 2](https://documentation.codefortynine.com/external-data-for-jira-fields/oauth-2.md)
* [Quick Pie Chart / Quick Workload Pie Chart](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-pie-chart.md)
* [Quick Two Dimensional Filter Statistics](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards/quick-two-dimensional-filter-statistics.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [The Difference Between One-way Sync and Two-way Sync](https://documentation.codefortynine.com/version-sync-for-jira/the-difference-between-one-way-sync-and-two-way-sy.md)
* [Try out Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira/try-out-snipe-it-for-jira.md)

[![Install Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/__attachments/a_c17b8998cd120de0809e78933f00d39e25ffe96cb989ced15434286fbcac3e99/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1222978/dynamic-custom-fields-for-jira?hosting=cloud&tab=overview&utm_campaign=apps-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Deep Clone for Jira

**Advanced cloning of single work items (issues), a bulk of work items, epics, or template spaces (projects) in Jira. Clone comments, subtasks and more content. Enjoy the most powerful cloning solution for Jira Cloud.**  
<https://www.youtube.com/playlist?list=PLEOAhE9CcRTVlguWrA0hXRk2Li1KQFv99>

## Advantages of Deep Clone for Jira:

* Security and stability is a top priority at codefortynine. Deep Clone is [cloud fortified](https://www.atlassian.com/trust/marketplace?source=app-listing-badge), SOC2 Type II compliant, and available in [multiple geographical locations](https://documentation.codefortynine.com/license-and-security/data-residency.md). We provide details and postmortems on incidents on our [status page](https://status.codefortynine.com/). Read more about our [Trust Report](https://trust.codefortynine.com/) and our [SLAs](https://codefortynine.com/service-level-agreement/).

* We are ready for enterprise customers. Customers can bulk clone up to 100,000 work items (issues) in one clone job. Clone jobs can be run in the background. We provide detailed error logs and a [clone history](https://documentation.codefortynine.com/deep-clone-for-jira/clone-history.md) to help administrators investigate potential errors.

* Deep Clone is the most powerful cloning app for Jira cloud. It is highly flexible and suitable for a variety of use cases. Whether you want to clone single work items, a bulk of work items, company- or team-managed spaces (projects), work item hierarchies, clone between instances, clone, or edit specific fields or automate cloning -- we provide a solution.

## This is how our customers use Deep Clone for Jira:

* Bulk Clone template work items or spaces (projects) to onboard new colleagues or customers, or replicate other recurring tasks.

* Escalate support tickets to Dev or other departments, by cloning and moving tickets including comments and other required work item fields.

* Migrate thousands of work items between spaces (projects) or Jira cloud instances, to merge or split Jira instances or to test new space configurations.

*** ** * ** ***

### Clone and move work items

* [Clone work items and move them to other Jira spaces (projects), work types or instances.](https://documentation.codefortynine.com/deep-clone-for-jira/single-clone.md)

* [Clone advanced work item content as comments, the work item status, work logs, votes, or watchers.](https://documentation.codefortynine.com/deep-clone-for-jira/configuration-epic-clone.md)

* [Create presets for recurring cloning activities.](https://documentation.codefortynine.com/deep-clone-for-jira/presets.md)

### Bulk Clone work items and spaces (projects)

* [Bulk Clone up to 100,000 work items at once.](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)

* [Clone entire company-managed spaces, including settings, versions, components, and work items.](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)

* [Clone epics or larger work item trees and keep the hierarchical structure.](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)

### Benefit from more advanced cloning features

* [Clone and Edit work items with the Deep Clone Field Editor.](https://documentation.codefortynine.com/deep-clone-for-jira/field-editor.md)

* [Automate cloning with the Deep Clone post function.](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)

* [Specify which fields to clone in the Deep Clone dialog.](https://documentation.codefortynine.com/deep-clone-for-jira/single-clone.md)

*** ** * ** ***

![:question_mark:](https://documentation.codefortynine.com/__attachments/a_4d4b09257c4d08b2fd76f89ebc3c6b8fa4169602c1be582fc005a40bead47e2b/atlassian-question_mark?cb=01451d3e8ed02077899ec3e8fa8cf364)  
Do you have questions or feedback?

Don't hesitate to [get in touch with us](https://c49.link/deep-clone-for-jira/support).

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_ad70c26dccf7a2fa5bd27cf0d3cada00595cba32993a802dd8445ebf6d18f86a/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Administration

Deep Clone for Jira supports advanced administration methods and configurations. Including REST API.  
[Managing Permissions and Access in Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira/managing-permissions-and-access-in-deep-clone-for-.md)

[Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)

[Logging](https://documentation.codefortynine.com/deep-clone-for-jira/logging.md)

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_30f4c99a2ae067fde163e1fd61c4f5f0c4b496ec3a185fda362645acc03743ab/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Jira Hierarchy Levels in Advanced Roadmaps

With Deep Clone for Jira, you can clone entire [custom work item hierarchies](https://confluence.atlassian.com/advancedroadmapscloud/configure-your-instance-998650924.html#Configureyourinstance-hierarchy) that are available when you work with [Advanced Roadmaps](https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps).

With custom hierarchies, you can add custom hierarchy levels above Epics, for example Initiatives or Legends. The Deep Clone Epic/Tree Clone enables you to Bulk Clone the entire work item tree and keep the hierarchy.

[Read more about cloning work item trees.](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_5a5444e90cb003d1bb01c82d1d5340df7e8b3dbc478048b35a0bb88c3b260bb2/image-20240807-061320.png?cb=47c1ff6af97ffdd18660de3a66a4ead7)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Unsupported Apps

* [**Draw.io diagrams for Jira**](https://marketplace.atlassian.com/apps/1211413/draw-io-diagrams-for-jira?hosting=cloud&tab=overview) are not cloned successfully. To prevent that a copy of the draw.io diagram is created, uncheck "Clone issue properties".

* [**Figma for Jira**](https://marketplace.atlassian.com/apps/1217865/figma-for-jira?tab=overview&hosting=cloud) **Designs** fields can't be set by Deep Clone for Jira.

Other apps have not been tested and may or may not be supported. Please [contact our support](https://c49.link/deep-clone-for-jira/support) if you have any questions regarding our ability to support cloning data of certain apps.

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_3008ce30fbc5e9e34465484dd8f15bbc6534180ff4f8f3a2aa97a7b77f9d4e3f/image-20240807-061320.png?cb=47c1ff6af97ffdd18660de3a66a4ead7)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Use Template Spaces (Projects) in Jira Cloud to Improve Your Project Management

## Introduction

While many spaces (projects) are unique and benefit from starting afresh with a blank space, there are also recurring spaces that involve similar requirements. Let's take the example of a construction company that employs Jira to manage its house-building spaces. For each house they construct, they create a separate Jira space. Within each space, they create Jira work items for every step involved in the building process, such as foundation setup, plumbing and electrical work, and insulation and drywall installation.

Setting up such a space manually, even with a clear understanding of the necessary steps and utilizing Jira's clone feature, can be time-consuming, frustrating, and prone to errors. One would have to copy the space with the same configuration, duplicate the space board, and manually clone each individual task. Additionally, bulk changes would be required to move the work items to the new space.

This guide provides a practical use case for Deep Clone for Jira, illustrating how it can be used to easily recreate template spaces and significantly streamline your project management process.  
<https://youtu.be/Q3D4Lnc9Lmg?feature=shared>

## Step-by-Step Guide

### **Step 1: Initial Setup**

1. Begin by gathering and documenting all requirements in a document.

2. Create a Jira space to serve as your template. This space should include work items that encapsulate all the requirements from your document.

### **Step 2: Defining Work Items**

1. In your template space, ensure each work item clearly describes the desired outcome rather than the specific steps to achieve it.

   * Utilize Jira Components to assign work items to relevant departments or teams.

![Example of an QA component](https://documentation.codefortynine.com/__attachments/a_fce36d6c537ae1958d9086c46d2847dfabd63530e6af3d937489baf72caf452f/image-20231121-160856.png?cb=9b5bd65753e338120e18d21457551cbe)

### **Step 3: Cloning the Space (Project)**

Use a [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md) to clone the template space (project), including its configuration.

Be aware that to clone some parts of your template space (project), you need to have enabled.
Option 1: Space Clone From the Deep Clone Navigation.  
1. Select **Apps** \> **Deep Clone for Jira**on the main sidebar on the left

2. Click **Space Clone** in the header of **Clone Features** page.

![image-20251223-140015.png](https://documentation.codefortynine.com/__attachments/a_dfe0e796568aff5cab0a3da55d496082da11472593cc05e3ef530109a810d8ba/image-20251223-140015.png?cb=7f48105b856e098891b687e85218180b) Option 2: Space Clone From the Bulk Clone Dialog.  
1. **Open** the [Bulk Clone dialog](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md).

2. When configuring your Bulk Clone, choose **Clone space ...** as the *Target space*.

![image-20251223-140410.png](https://documentation.codefortynine.com/__attachments/a_454fcc234dcd42d111a11b1dde5ea62b60250e7c16a20609f64a4fc25111b842/image-20251223-140410.png?cb=147a86f3d2645358546be04c0487ccc4)

1. You can now select the *Source Space* where those settings should be cloned from, including the *source key and name* for the new space.

![image-20251223-140634.png](https://documentation.codefortynine.com/__attachments/a_8b6687fe9016bf86161e6729bf41d74dfd322fc0aa82bba92f0ee51e13abe251/image-20251223-140634.png?cb=6b57729ab5320e7e5f3a8205db7db1d5)

2. Once you confirm with **Clone space**, the new space will be created. No work items have been cloned yet.

3. You can proceed to clone work items into the new space by clicking on **Clone work items** . After that, you can clone all work items of the source space into the newly created space or pick other work items that should be cloned. You can also click **Close Dialog**and leave the new space empty.

![image-20251223-140740.png](https://documentation.codefortynine.com/__attachments/a_14ad206cbcc8f87e3aab3d2f7a69f6482fff79425ee322261b6e03268ac64e22/image-20251223-140740.png?cb=674299b0929d8d0ae88a317e7fc8ab39)

### **Step 4: Cloning the Work Items**

Configure the Bulk Clone to your requirements.

* You can also dynamically adjust field values of your template with [Clone and Edit with Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md).

  * Open the clone dialog

  * Click **Open Field Editor** ✏️ under **Edit fields**

  * Set fields that should be edited automatically in the clone

  ![Deep Clone for Jira configuration with Edit fields option checked](https://documentation.codefortynine.com/__attachments/a_f2fb68b91304ccfb01a122fed004e1642d8136ed2ff01433baf7facd6a0b92a4/deep-clone-jira_edit-fields.png?cb=dd4a2050125b2eaf505a67cf711d8edf)

  ![Deep Clone for Jira Edit fields with different ways of editing fields shown](https://documentation.codefortynine.com/__attachments/a_b696ac7352f75c1bd0fa296736653a7aec8528a49951bcf776a9bf03ae9c8a0c/deep-clone-jira_clone-edit.png?cb=79882c61f1880e4597179b70c0f77024)

## Conclusion

Implementing Deep Clone for Jira in your workflow can dramatically increase efficiency, particularly in environments where projects or events recur with similar requirements. By establishing basic standards and utilizing templates in Jira coupled with powerful cloning capabilities, teams can achieve a more streamlined, agile process.

**Remember:** The key to success with Deep Clone for Jira is in the initial setup of your template space and the thoughtful organization of work items and Components. Once this foundation is in place, the app enables rapid, efficient duplication and customization for each new space (project).

*** ** * ** ***

[Contact us](https://c49.link/deep-clone-for-jira/support) if we can help you with your use case!

*** ** * ** ***

This page is based on our [Atlassian community article](https://community.atlassian.com/t5/Jira-Articles/A-story-about-working-with-template-Issues-in-Jira/ba-p/1174430).

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_18dc917d39a928585ada2860f614b4ef94647e57adf75cd4b00f4efd12af2b05/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Escalate Tickets in Jira Service Management

## Introduction

Deep Clone for Jira is not just a tool for cloning work items; it's an efficient solution for escalating tickets in complex support processes.

Many of our clients, including a prominent logistics company, have adopted Deep Clone for Jira as their go-to escalation tool. Here's how you can leverage its features to streamline your support workflow.

In a typical scenario, the first-line support team operates within a Jira Service Management space (project), handling customer tickets and responding based on FAQs. When a ticket, such as a bug report, feature request, or feedback, requires escalation, it needs to be forwarded to a specialized project team.

In this text we will describe two ways of escalating Customer Tickets from 1st to 2nd line support.

1. Automatically escalate on a workflow transition using a Deep Clone Post-Function

2. Escalate Customer Tickets Using Deep Clone Presets

![deep-clone-jira_escalate-tickets.webp](https://documentation.codefortynine.com/__attachments/a_6b759b03e1ccf4c91f9b0c68dd4cf8f5a29784079445bb8182dda9623fbef424/deep-clone-jira_escalate-tickets.webp?cb=aa1d52d9d7e5693016ee019ced354a80)

## **1. Escalate Customer Tickets Automatically Using the Deep Clone Post-Function/ Action**

You can automate ticket escalation quickly and reliably using the **Deep Clone Post-Function/ Action** - ensuring no data loss during the process.

### Step-by-Step Guide

1. Open your space's workflow.

2. Add an **"Escalate"** status and transition.

3. In the **"Escalate"** transition, go to **Post-Functions**.

4. Add a **Deep Clone Post-Function** (see [detailed documentation](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)) and configure it to clone work items into your 2nd-line support space (project), including any relevant fields such as comments.

Now, whenever a work item is transitioned to **"Escalate"**, Deep Clone for Jira automatically creates a clone of the ticket in the correct space (project).  
![deep-clone-jira_escalate-workflow.png](https://documentation.codefortynine.com/__attachments/a_fefc4b1b780ee05d015b358fbbe36d1a6f3166f90d2414b945c9536d0328f9dc/deep-clone-jira_escalate-workflow.png?cb=21395112a8e3a15c92b6a9ac180a9386)  
![deep-clone-jira_post-function.png](https://documentation.codefortynine.com/__attachments/a_f619865ae010b8202d0f631eb1303fed494ef5842df9b0b0bf201b08868e388c/deep-clone-jira_post-function.png?cb=01f4b4f6db8ead27f839b8e978f6944f)  
[Read more about integrating Deep Clone with Jira Automation.](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)

## **2. Escalate Tickets using Deep Clone Presets**

To escalate a bug report, you would create a new work item in the development team's Jira software space (project) and provide all the necessary details for resolution. The original ticket remains in the Jira Service Management space (project) to continue customer communication.

This can be done highly efficiently by utilizing Deep Clone Presets in the work item actions menu.

## Step-by-Step Guide

1. **Create a Preset**

   1. Navigate to **Apps** \> **Deep Clone** \> **Manage Presets**

   2. Select the type of preset you want to create ([Single](https://documentation.codefortynine.com/deep-clone-for-jira/single-clone.md), [Bulk](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md), or [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md))

   3. Click **Create new preset**

   4. [Configure](https://documentation.codefortynine.com/deep-clone-for-jira/configuration-single-clone.md) the preset according to your needs

   5. Check **Add as an action to work item menu**

   6. Save the Preset

![Deep Clone presets configuration](https://documentation.codefortynine.com/__attachments/a_b9046e9a1204f69e76bc1e7a4edf3b2d6c4759bf2b2c11853c21c66006644bc4/deep-clone-jira_presets_configuration.png?cb=910f1a823ad6b64176ca4902b1654b77)

2. **Escalate an Work Item**

   1. Navigate to the work item you want to escalate

   2. Click on the top right **Actions menu •••** \> ***Your Escalation Preset***

## Benefits of Using Deep Clone for Jira in This Scenario

1. **Cloning and Moving Work Items:**

   * Use Deep Clone for Jira to clone the original work item and move the clone to the development space (project).

   * This process is streamlined as Deep Clone allows you to clone, move, and edit the work type in one action.

<!-- -->

2. **Including Comments in Clones:**

   * Deep Clone for Jira enables you to include [all comments when cloning a work item](https://documentation.codefortynine.com/deep-clone-for-jira/clone-comments.md).

   * This feature is crucial as it ensures that all communication, often containing vital information for resolving the work item, is transferred to the development team.

3. **Utilizing Presets for Efficiency:**

   * [Presets in Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira/presets.md) can be used to pre-define standard clone settings for common scenarios.

   * For instance, if a bug is reported in the Warehouse Management system, selecting the preset "*Escalate bug to WMS*" automatically creates a clone in the correct space (project) with the work type set to "bug".

   * [Deep Clone Post-Functions/ Actions](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md) can also use these predefined settings --- with the added benefit that clones are created automatically.

   * This reduces the likelihood of human error and speeds up the escalation process.

### Conclusion

Deep Clone for Jira is more than just a cloning tool; it can be an integral part of an efficient ticket escalation process. By following these steps, you can ensure a seamless, error-free transition of work items between teams, enhancing your support workflow.

*** ** * ** ***

[Contact us](https://c49.link/deep-clone-for-jira/support) if we can help you with your use case!

*** ** * ** ***

This page is based on our [Atlassian community article](https://community.atlassian.com/t5/Jira-Service-Desk-articles/Escalate-tickets-in-Jira-Service-Desk-with-Deep-Clone-for-Jira/ba-p/1244255).

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_edb87d7333500450853f9fef7fe091051061853625ccf81ca9901d6a401ac8ef/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Automated Log Work for Jira

Deep Clone for Jira can clone your work logs created with third-party apps like [Automated Log Work for Jira](https://marketplace.atlassian.com/apps/1211125/automated-log-work-for-jira?hosting=cloud&tab=overview) by Gebsun.

To do that, you need to select **Work log** under **Clone additional fields** \> **More fields**.  
![image-20251223-134052.png](https://documentation.codefortynine.com/__attachments/a_dce5eefd88b1121f137e91cd79637edd71434c298b010f930ebd04b14a233a9e/image-20251223-134052.png?cb=711235e64b008788aad3324cf7ef0cdd)

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_8d9eba9d2fade107476b12b2097261bc8d1d83bedf8eaff5a0aaf6d2a264fa56/image-20240807-061320.png?cb=47c1ff6af97ffdd18660de3a66a4ead7)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# BigGantt - Gantt Chart for Jira

This page only applies to the following app: [BigGantt - Gantt Chart for Jira](https://marketplace.atlassian.com/apps/1213016/biggantt-gantt-chart-for-jira?hosting=cloud&tab=overview)

Supported features:

* BigGantt Dependencies

* BigGantt Timelines (Start and End date)

The dependencies and timelines will still be there after you reimport the cloned work items into BigGantt.

To keep the dependencies intact, make sure you have checked **Clone work item properties** under **Advanced options** . (Checked by default) To clone timelines successfully, **Clone other editable fields** needs to be checked. (Checked by default)  
![image-20251223-133705.png](https://documentation.codefortynine.com/__attachments/a_c17f789f568de0944c21b14114904da948e9e54cdaa3bbb55a4542d4cb46002d/image-20251223-133705.png?cb=06ce9204bafc48818f4b79e50ade9462)

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_f2b4752f52c4ee4f18da83d1ca37e408eb8381bdb535ff2794536f187017c9c5/image-20240807-061320.png?cb=47c1ff6af97ffdd18660de3a66a4ead7)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# BigPicture - Project Management & PPM

Deep Clone for Jira can clone the Jira space (project) underlying BigPicture projects.

If [BigPicture fields are mapped to Jira fields](https://appfire.atlassian.net/wiki/spaces/DLP/pages/297767423/Fields#General-mapping), Deep Clone will also copy these values to the new issues and related values will be correctly displayed in BigPicture.

Deep Clone can clone work item hierarchies and the hierarchy will be correctly displayed in BigPicture. Deep Clone can't clone hierarchy changes made in the BigPicture app, as these changes aren't reflected in the underlying Jira work items and are only visible in the BigPicture app.

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_5b502407136625b9b4e06629ead8ab927d68c006631b0da2cb3f6e4f5cb721bb/image-20240807-061320.png?cb=47c1ff6af97ffdd18660de3a66a4ead7)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

---
language: "en"
---
# Bulk Clone

**Bulk Clone in Deep Clone for Jira allows you to duplicate multiple work items at once. Manage large-scale cloning tasks efficiently.**

Using Bulk Clone, you can clone up to 100,000 work items at once.

There are two ways to open the Bulk Clone dialog:

## From search results

1. Click 🔍 **Search** \>🔍 **View all work items** or **Filters** \> 🔍 **Search work items**.

2. [Filter the work items](https://support.atlassian.com/jira-software-cloud/docs/search-for-work-items-in-a-project/) you want to Bulk Clone as needed*.*

3. Open the **Apps** dropdown menu (top-right) and select **Bulk Clone (Deep Clone)**.

![image-20250924-140817.png](https://documentation.codefortynine.com/__attachments/a_488e6ff6e26ea3f13f1149189ce2c59c5ebe9b1532a8b434567c331c06312121/image-20250924-140817.png?cb=39a8d338b6019d5d0a9c9820a5b91bff)

### From Apps \> Deep Clone

1. Select **Apps** \> **Deep Clone for Jira**on the Main Sidebar on the left

2. Click **Bulk Clone** in the header of **Clone Features** page.

3. Filter the work items you want to bulk clone by selecting a filter or space, or by entering a JQL query.

![image-20251223-135408.png](https://documentation.codefortynine.com/__attachments/a_355a2fe1ed424eeb28cbc51e7a2bd78c34294b91d83197d4979569ab6788cfbb/image-20251223-135408.png?cb=79df6cbce0ed215d05c5bb87d5e38283)  
<https://youtu.be/h1Mc1gwwT4E>

#### Next step

[**Configure your Bulk Clone**](https://documentation.codefortynine.com/deep-clone-for-jira/configuration-epic-clone.md)

#### Learn more about Bulk Cloning

[Create a Shortcut to Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/create-a-shortcut-to-bulk-clone.md)

[**Bulk Clone a very large number of work items**](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone-a-very-large-number-of-issues.md)

*** ** * ** ***

Top Features  
* [Deep Clone User Permissions](https://documentation.codefortynine.com/deep-clone-for-jira/user-permissions.md)
* [Clone and Edit With Jira Expressions](https://documentation.codefortynine.com/deep-clone-for-jira/jira-expressions.md)
* [Instance Clone](https://documentation.codefortynine.com/deep-clone-for-jira/instance-clone.md)
* [Migrate Jira Work Items to Another Space (Project) or Instance](https://documentation.codefortynine.com/deep-clone-for-jira/migrate-jira-issues-to-another-project.md)
* [Deep Clone for Jira REST API](https://documentation.codefortynine.com/deep-clone-for-jira/rest-api.md)
* [Space Clone (Project Clone)](https://documentation.codefortynine.com/deep-clone-for-jira/project-clone.md)
* [Clone a Jira Ticket Multiple Times](https://documentation.codefortynine.com/deep-clone-for-jira/clone-issue-multiple-times.md)
* [Automated Clone](https://documentation.codefortynine.com/deep-clone-for-jira/jira-automation.md)
* [Workflow Action Clone ("Post Function")](https://documentation.codefortynine.com/deep-clone-for-jira/workflow-post-functions-and-jira-automation.md)
* [Bulk Clone](https://documentation.codefortynine.com/deep-clone-for-jira/bulk-clone.md)
* [Epic/Tree Clone](https://documentation.codefortynine.com/deep-clone-for-jira/epic-tree-clone.md)  
Explore more codefortynine apps  
* [Comment Custom Fields for Jira](https://documentation.codefortynine.com/comment-custom-fields-for-jira.md)
* [Dynamic Custom Fields for Jira](https://documentation.codefortynine.com/dynamic-custom-fields-for-jira.md)
* [Snipe-IT for Jira](https://documentation.codefortynine.com/snipe-it-for-jira.md)
* [Slack for Confluence](https://documentation.codefortynine.com/slack-for-confluence.md)
* [Deep Clone for Jira](https://documentation.codefortynine.com/deep-clone-for-jira.md)
* [Google Calendar for Confluence](https://documentation.codefortynine.com/google-calendar-for-confluence.md)
* [Comment History Log for Jira](https://documentation.codefortynine.com/comment-history-log-for-jira.md)
* [Merge Agent for Jira](https://documentation.codefortynine.com/merge-agent-for-jira.md)
* [External Data for Jira Fields](https://documentation.codefortynine.com/external-data-for-jira-fields.md)
* [Version Sync for Jira](https://documentation.codefortynine.com/version-sync-for-jira.md)
* [Quick Filters for Jira Dashboards](https://documentation.codefortynine.com/quick-filters-for-jira-dashboards.md)
* [Advanced Bulk Edit for Jira](https://documentation.codefortynine.com/advanced-bulk-edit-for-jira.md)
* [External Data for Confluence](https://documentation.codefortynine.com/external-data-for-confluence.md)  
[![Install Deep Clone for Jira](https://documentation.codefortynine.com/__attachments/a_10142e5bdf653cb387a84014612e29007af8c7e1248fe6bf76fa6b31e69fce89/image-20240807-042634.png?cb=59ebda70239beb96b649742fb7c7d198)](https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?hosting=cloud&tab=overview&utm_campaign=deepj-new-lead-ops_InstallButtonFree&utm_medium=referral&utm_source=docu)

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