How to Create an Automation for Matching the Reporter Email
1. Preparation, create an explicit custom field for this purpose
You need a custom field where the email should be stored later. If you don't have one yet, you can create a new custom field as follows:
Settings > Issues > Custom field > Create custom field
Field Type: Short text
Name: “EDReporterEmail” (in our example)
Hint: make sure that nothing is selected in the screen selection, so that the email is not visible to others.
![](../__attachments/1210384389/Bildschirmfoto%202022-07-13%20um%2014.42.28.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
2. Create a new automation
In the Jira project, go to JIRA Automation and create a new rule:
Project Settings > Automation > Create rule
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.08.12.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
If this is the first rule, then you will first receive a tutorial. You can go through the tutorial or skip it.
New Trigger
Select "Issue created".
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.14.25.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
Confirm your selection with “Save”
Add component
Select “New action”.
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.25.58.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
New Action
Select “Edit issue”.
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.44.44.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
Edit issue
Find and select the custom field where the email should be set. In our example "EDReporterEmail".
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.55.04.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
Set the field value:
{{reporter.emailAddress}}
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2010.58.36.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
After saving assign a name for this automation and turn it on.
![](../__attachments/1210384389/Bildschirmfoto%202022-07-19%20um%2011.01.30.png?inst-v=f97767b6-87fe-4d1a-881c-2ff236cb2a8b)
From now on, the email of the reporter is in the custom field for newly created issues and can be used in external data.
$.issue.fields.customfield_XXXXX