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How to Use the Reporter Email Address in a Context Filter

1. Preparation, create an explicit custom field for this purpose

You need a custom field where the email should be stored later. If you don't have one yet, you can create a new custom field as follows:

Settings > Issues > Custom field > Create custom field

  • Field Type: Short text

  • Name: EDReporterEmail (in our example)

Hint: make sure that nothing is selected in the screen selection, so that the email is not visible to others.

Field Type

2. Create a new automation

In the Jira project, go to JIRA Automation and create a new rule:
Project Settings > Automation > Create rule

Rule

If this is the first rule, then you will first receive a tutorial. You can go through the tutorial or skip it.

  • New Trigger

  • Select Issue created.

Trigger
  • Confirm your selection with Save

  • Add component

    • Select New action

Component
  • New Action

    • Select Edit issue

Action
  • Edit issue

    • Find and select the custom field where the email should be set. In our example, EDReporterEmail.

Issue
  • Set the field value:

    CODE
    {{reporter.emailAddress}}
Automation
  • After saving, assign a name for this automation and turn it on.

Name Automation

From now on, the email of the reporter is in the custom field for newly created issues and can be used in external data.

CODE
$.issue.fields.customfield_XXXXX

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