Our goal is to provide you with a quick and easy solution to merge two or more tickets into one.

Merge two issues along with their description, comments and attachments

Navigate to the source issue you want to merge.

  1. Click ••• > Merge

  2. Enter the target issue key

  3. In the “Append Fields” section select “Description from …”

  4. Check “Attachments” and “Comments”

  5. Click “Merge”

Merge and transition two issues in Jira Service Management

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Do you have questions or feedback?

Please get in touch if you have any questions or concerns. Your feedback and ideas help us to improve Merge Agent for Jira for you and other customers. Thank you!