Delete Jira's Work Item History for Security & Compliance with Deep Clone for Jira

Jira’s immutable work item history is invaluable for tracking changes, ensuring accountability, and maintaining a clear audit trail. However, for external facing Jira Service Management (JSM) space (projects) or Jira spaces (projects) that that handle sensitive or regulated data, this feature can become a compliance challenge.

The Compliance Challenge

Many data protection regulations—including GDPR, CCPA, and others—impose strict data retention policies, requiring organizations to remove personal identifiable information (PII) after a certain period. In Jira, even after deleting PII from work item fields, it remains in the work item history, creating a security and privacy risk.

Unfortunately, Jira does not provide an option to erase specific entries from work item history, leaving teams with only one solution: deleting the work item entirely. But what if the work item contains valuable information that still needs to be retained?

The Solution: Deep Clone for Jira

This is where Deep Clone for Jira comes in. While Deep Clone is typically used to create precise duplicates of work items, it also presents a powerful workaround for secure data removal.

How It Works:

Remove all PII or sensitive data from the original work item.
Clone the work item using Deep Clone for Jira.
- You can also preconfigure a Preset to quickly clone work items with only required data.
Delete the original work item, ensuring that no PII remains in Jira’s work item history.

Why Deep Clone for Jira?

Bypasses Jira’s immutable history – The cloned work item will not retain past history entries.
Maintains workflow continuity – Retain critical work item data without exposing sensitive information.

Deep Clone for Jira is the most powerful cloning solution for Jira Cloud, enabling teams to bulk clone, move work items between spaces (projects) or instances, and preserve necessary data while ensuring compliance with security and privacy regulations.