URL/REST
You can connect to any type of API you have access to. We support different types of authentication that should meet most requirements.

URL
Enter the URL of the endpoint you want to retrieve data from.
For example:
https://myApiUrl.com
Variables
You may need to send information about the problem to request the data source. To do this, you can add variable names in curly brackets (like {myCustomVariable}
) anywhere within the URL. The value of this variable can be customized in the field configuration later on.
Example:
https://myApiUrl.com?issueId={varIssueID}&key={issueKey}
Variables can also be used in the content of a POST
body.
Authentication
In this section you can define the authentication of the data source you want to connect with. Currently the following methods are supported:
No authentication
Basic Header (Basic HTTP Authentication)
Bearer Token
OAuth 2 (see the dedicated section for more details)
Custom Auth Header (for API tokens or other header based authentication)
Custom Auth Header
Define a single header name and value that you need for authentication. The header value is separately encrypted and will never be displayed again after saving the data source.
Custom Headers
Define custom headers as needed to individualize the requests sent to the data source. These custom headers will be sent with each request. Enter the name and value of the header you want to add and click the +
button to check and confirm it.
Don’t store secrets in this section. Please use the Custom Auth Header
authentication instead
Response Type
Defines the response type returned by the data source. Choose either JSON
or XML
Ports
The following TCP ports are supported for connecting to your data source:
80
443
8080
8008
8000
8077
8443
8444
5867
37469
37470
3128
If the port you need is not on the list, feel free to contact our Support.