Field Compatibility Matrix
Field Option Sync | Search Default | Search External | Info Panel | Dependant Field | |
|---|---|---|---|---|---|
Number of values | up to 6k | up to 100k | depends on data source | - | - |
Field Type * | NATIVE | VIRTUAL | VIRTUAL | VIRTUAL | NATIVE |
Is a Jira native field | YES | NO | NO | NO | YES |
Writes to Jira native custom field | YES | YES | YES | NO | YES |
Real-time | NO | YES | YES | YES | NO |
Can use issue variable | NO | YES | YES | YES | YES |
Can be dependant on other values (Context Filter) | NO | YES | YES | YES | YES |
Company managed projects | YES | YES | YES | YES | YES |
Team managed projects | RESTRICTED | YES | YES | YES | YES |
JSM Support | YES | YES | YES | YES | YES |
JSM Forms | YES | NO | NO | NO | NO |
Field Context | YES | RESTRICTED | RESTRICTED | NO | YES |
Dashboard Usage | YES | RESTRICTED | RESTRICTED | NO | YES |
Placement Options | |||||
Issue View | YES | YES | YES | YES | YES |
Jira Create Issue Screen | YES | NO | NO | NO | NO |
JSM Create Request Screen | YES | YES | YES | YES | YES |
JSM Customer Portal | YES | YES | YES | YES | YES |
Transition Screen | YES | NO | NO | NO | YES |
General | |||||
Error Logs | YES | NO | NO | NO | YES |
Error Notifications | YES | NO | NO | NO | NO |
Field Type: VIRTUAL fields are a special type of field that are rendered in real-time and differ from NATIVE custom fields. Please note that even if a virtual field targets a native custom field, it does not inherit the behavior of the native custom field. As a result, adding the target field alone to screens will not produce the desired outcome. To ensure correct functionality, virtual fields must be explicitly placed in the field configuration.
Field Context: RESTRICTED for the Search Field indicates that field contexts apply exclusively to the target field, not its virtual components.
Dashboard Usage: RESTRICTED for the Search Field indicates that dashboard usage is limited to the target field value, excluding option selection typically found in native Jira select-lists.
Field Option Sync: RESTRICTED indicates that you can not target a custom field of a team managed project directly, but you can now use global custom fields in team managed project.
Extension App Fields Compatibility
If you are using the Extension App, please refer to the Extension Field Compatibility Matrix in the corresponding section of our documentation.
