Field Compatibility Matrix
Field Option Sync | Search Default | Search External | Info Panel | Dependant Field | |
|---|---|---|---|---|---|
Number of values | up to 6k | up to 100k | depends on data source | - | - |
Field Type * | NATIVE | VIRTUAL | VIRTUAL | VIRTUAL | NATIVE |
Is a Jira native field | YES | NO | NO | NO | YES |
Writes to Jira native custom field | YES | YES | YES | NO | YES |
Real-time | NO | YES | YES | YES | NO |
Can use issue variable | NO | YES | YES | YES | YES |
Can be dependant on other values (Context Filter) | NO | YES | YES | YES | YES |
Company managed projects | YES | YES | YES | YES | YES |
Team managed projects | RESTRICTED | YES | YES | YES | YES |
JSM Support | YES | YES | YES | YES | YES |
JSM Forms | YES | NO | NO | NO | NO |
Field Context | YES | RESTRICTED | RESTRICTED | NO | YES |
Dashboard Usage | YES | RESTRICTED | RESTRICTED | NO | YES |
Placement Options | |||||
Issue View | YES | YES | YES | YES | YES |
Jira Create Issue Screen | YES | NO | NO | NO | NO |
JSM Create Request Screen | YES | YES | YES | YES | YES |
JSM Customer Portal | YES | YES | YES | YES | YES |
Transition Screen | YES | NO | NO | NO | YES |
General | |||||
Error Logs | YES | NO | NO | NO | YES |
Error Notifications | YES | NO | NO | NO | NO |
Field Type: VIRTUAL fields are a special type of field that are rendered in real-time and differ from NATIVE customfields. Please note that even if a virtual field targets a native customfield, it does not inherit the behavior of the native customfield. As a result, adding the target field alone to screens will not produce the desired outcome. To ensure correct functionality, virtual fields must be explicitly placed in the field configuration.
Field Context: RESTRICTED for the Search Field indicates that field contexts apply exclusively to the target field, not its virtual components.
Dashboard Usage: RESTRICTED for the Search Field indicates that dashboard usage is limited to the target field value, excluding option selection typically found in native Jira select-lists.
Field Option Sync: RESTRICTED indicates that you can not target customfield of a team managed project directly, but you can now use global custom fields in team managed project.
Extension App Fields Compatibility
If you are using the Extension App , please refer to the Extension Field Compatibility Matrix in the corresponding section of our documentation here.
