Field Compatibility Matrix


Field Option Sync

Search Field (Panel)

Search Field (Custom Field)

Info Panel

Info Panel (Custom Field)

Dependant Field

Asset Field

Number of values

up to 6k

Fetch: up to 100k

External: depends on data source

Fetch: up to 100k

External: depends on data source

-

-

-

up to 100k

Field Type *

NATIVE

Virtual

NATIVE

Virtual

NATIVE

NATIVE

NATIVE

Is a Jira native field

YES

NO

YES

NO

YES

YES

YES

Writes to Jira native custom field

YES

YES

YES

NO

YES

YES

YES

Real-time

NO

YES

YES

YES

YES

NO

YES

Can use work item variable

NO

YES

YES

YES

YES

YES

NO

Can be dependant on other values (Context Filter)

NO

YES

YES

YES

YES

YES

NO

Company managed spaces

YES

YES

YES

YES

YES

YES

YES

Team managed spaces

Restricted

YES

YES

YES

YES

YES

YES

JSM Support

YES

YES

YES

YES

YES

YES

YES

JSM Forms

YES

NO

NO

NO

NO

NO

NO

Field Context

YES

Restricted

YES

NO

YES

YES

YES

Dashboard Usage

YES

Restricted

NO

NO

NO

YES

NO

Placement Options


Work Item View

YES

YES

YES

YES

YES

YES

YES

Jira Create Work Item Screen

YES

NO

YES

NO

YES

NO

YES

JSM Create Request Screen

YES

YES

YES

YES

YES

YES

YES

JSM Customer Portal

YES

YES

YES

YES

YES

YES

YES

Transition Screen

YES

NO

YES 1

NO

YES 1

NO

YES 1

General


Error Logs

YES

NO

NO

NO

NO

YES

NO

Error Notifications

YES

NO

NO

NO

NO

NO

NO

1Only supported on the new transition experience.


Field Type: Virtual fields are a special type of field that are rendered in real-time and differ from NATIVE custom fields. Please note that even if a virtual field targets a native custom field, it does not inherit the behavior of the native custom field. As a result, adding the target field alone to screens will not produce the desired outcome. To ensure correct functionality, virtual fields must be explicitly placed in the field configuration.

Field Context: Restricted for the Search Field indicates that field contexts apply exclusively to the target field, not its virtual components.

Dashboard Usage: Restricted for the Search Field indicates that dashboard usage is limited to the target field value, excluding option selection typically found in native Jira select-lists.

Field Option Sync: Restricted indicates that you can not target a custom field of a team managed space directly, but you can now use global custom fields in team managed spaces.