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Field Compatibility Matrix

Field Option Sync

Search Default

Search External

Info Panel

Dependant Field

Asset Field
DEPRECATED

Number of values

up to 5k

up to 100k

depends on data source

-

-

up to 10k

Field Type *

NATIVE

VIRTUAL

VIRTUAL

VIRTUAL

NATIVE

NATIVE

Is a Jira native field

YES

NO

NO

NO

YES

YES

Writes to Jira native custom field

YES

YES

YES

NO

YES

YES

Real-time

NO

YES

YES

YES

NO

NO

Can use issue variable

NO

YES

YES

YES

YES

NO

Can be dependant on other values (Context Filter)

NO

YES

YES

YES

YES

NO

Company managed projects

YES

YES

YES

YES

YES

YES

Team managed projects

RESTRICTED

YES

YES

YES

YES

YES

JSM Support

YES

YES

YES

YES

YES

YES

Field Context

YES

RESTRICTED

RESTRICTED

NO

YES

YES

Dashboard Usage

YES

RESTRICTED

RESTRICTED

NO

YES

NO

Placement Options

Issue View

YES

YES

YES

YES

YES

YES

Jira Create Issue Screen

YES

NO

NO

NO

YES

YES

JSM Create Request Screen

YES

YES

YES

YES

YES

YES

JSM Customer Portal

YES

YES

YES

YES

YES

YES

Transition Screen

YES

NO

NO

NO

YES

YES

General

Error Logs

YES

NO

NO

NO

YES

YES

Error Notifications

YES

NO

NO

NO

NO

YES

Field Type: VIRTUAL fields are a special type of field that are rendered in real-time and differ from NATIVE customfields. Please note that even if a virtual field targets a native customfield, it does not inherit the behavior of the native customfield. As a result, adding the target field alone to screens will not produce the desired outcome. To ensure correct functionality, virtual fields must be explicitly placed in the field configuration.

Field Context: RESTRICTED for the Search Field indicates that field contexts apply exclusively to the target field, not its virtual components.

Dashboard Usage: RESTRICTED for the Search Field indicates that dashboard usage is limited to the target field value, excluding option selection typically found in native Jira select-lists.

Field Option Sync: RESTRICTED indicates that you can not target customfield of a team managed project directly, but you can now use global custom fields in team managed project.

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