Promotion Code Redemption for Marketplace Apps on Cloud Instances

To apply a promotional code for a Marketplace app hosted on Jira cloud, a Site Admin can use the following instructions:

Step 1: Navigate to Promotions screen on your site

From In-app Marketplace, click on “Promotions” in the side navigation panel

Step 2: Validate Promo code

Click on the “Apply promotion code” button in the top right corner of the page

Enter Promo code in the text box provided and Click on “Check” button next to text field

On successful validation of the promo code, you will see details of promotion

On failed validation of the promo code, you will see the error detailing the reason for failure

Step 3: Apply Promo code

Once promo code is successfully validated, click on “Apply promotion code” button

Promo successfully applied