Version 2 of Snipe-IT for Jira

Last update: Oct 9, 2024

We have released a major new version of Snipe-IT for Jira, which we’re calling “Version 2” of the app. The initial version of Snipe-IT for Jira is being referred to as “Version 1” respectively.

Version 2 was made available for new customers on September 23, 2024. It is using a different technical foundation and new Jira custom fields. This is necessary due to Atlassian's deprecation of the External Asset Platform.

Customers using Version 1 can migrate to Version 2 until the end of the year 2024. We tried to automate the migration process as much as possible so that no data is lost. Specifically, any assets linked to Jira issues should still be linked to the new Jira custom fields that have been introduced with Version 2. A few exceptional cases might not be migrated automatically, such as:

• Jira Automation rules depending on asset fields

• Jira filters that link to issues containing specific assets

Version 2 allows us to finally fix some shortcomings of the External Asset Platform, for example:

• It is now possible to use more than 10,000 assets

• More than 20 assets can be linked to a single issue

• The new Jira custom fields can be used in the JSM queue views

• Support for multiple assignees from Snipe-IT assets such as licenses and accessories

Please note that Version 1 will no longer be functional after the External Asset Platform has been shutdown by Atlassian, which will happen on December 31, 2024.

We’re excited about the future of Snipe-IT for Jira with Version 2. It allows us to further enhance the app experience and provide a deeper integration between Snipe-IT and Jira than before.