Search fields can be placed in the following sections of the work item view:
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Context (Right Side)
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Content View (Left Side)
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JSM Create Request
Placement Limitation
Due to cloud limitations for connect Apps a search field cannot be placed on in Jira Create Work Item Screen.
The new Extension Fields bring search fields also to the Jira Create Work Item Screen. Find more information about them in Extension App.
Context (Right Side)
Context will display your search at side bar on the right.
Click on External Data to open the context box.
The Context (right side) placement is also supported in the Jira mobile app.
Content View (Left Side)
By selecting Content View your External Data search will be placed in the main frame.
The panel appears in all spaces selected in the filter.
Enable in JSM Create Request
In addition to the placement in the work item view, you can use the option Enable in Create Request to display the search field in the customer portal at the time of creation:
