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Getting Started

Welcome to External Data for Jira Fields! To ensure a smooth start, we will guide you through the most important steps so you can get started right away.

Quick Introduction

To get a first impression of what our app can do for you, we highly recommend watching the introductory video. It's a quick and easy way to get to know the app's core functions and learn how you can use them to optimize your workflows.

Before You Begin

The app can be accessed via "Apps" tab in the top menu bar of Jira. For the app to work properly, you need at least one project in your Jira instance.

Access the configuration over the top menu bar under Apps

Please note that you need administrator rights to set up and configure the app. Before getting started, please make sure that you have the necessary permissions for your Jira instance.

We also provide you with an example data set after installation, which serves as an excellent starting point for experimenting with the possibilities of the app. The sample data can also be added or removed manually later in the Settings tab.

Choosing The Right Field Configuration Type

Our goal is to provide the right solution for your workflow. That's why External Data for Jira Fields comes with a range of field configuration types. These configurations allow you to customize the functionality of the app to your specific project requirements. For a detailed overview of each configuration type and assistance in selecting the appropriate type for your needs, please refer to our Field Configurations guide.

Supported Data Sources

Our app supports a variety of data sources that you can seamlessly integrate into Jira. For a full list of supported data sources and how to connect them to your Jira fields, please refer to our Data Sources section in our documentation.

Application Limitations

Although we strive to provide a comprehensive and powerful tool, there are some limitations that you should be aware of. These limitations are described in detail in our Limitations documentation. We recommend that you read this section to plan your configurations accordingly.


Should you run into trouble configuring your use case or suspect you've found a bug, our dedicated support team is here to assist. Please don’t hesitate to reach out to us at

Missing a Feature?

If there’s a use case you can’t seem to find or a feature you think would make our app even better, we want to hear from you! Your feedback is invaluable in helping us prioritize new features. Contact us with your suggestions at

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