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How to Set Prime Custom Fields With Jira Automations

To set a Prime Custom Field with the Edit issue action of a Jira Automation, you need to expand More options and edit the JSON under Additional fields as needed.

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The following JSON is an example is for setting a Prime Custom Field to a single value with 3 levels and to set a Prime To-Do field with three options which are unchecked. Please be aware that the array brackets are also needed if there is only a single value under “values”.

JSON
{ 
"fields":{ 
  "customfield_11698":{ 
    "values":[ 
      [ 
      "Animals", 
      "Dogs", 
      "Lil Dogs" 
      ] 
    ], 
    "leafValue":[ 
      "Lil Dogs" 
    ], 
    "fullValue":[
      "Animals - Dogs - Lil Dogs" 
    ] 
  },
  "customfield_10121": {
      "all": [
        "TEST 1",
        "TEST 2",
        "TEST 3"
      ],
      "checked": [],
      "unchecked": [
        "TEST 1",
        "TEST 2",
        "TEST 3"
      ]
      "entries": [
        {
          "id": "4fpy5jqnd5j_1725433308566",
          "label": "TEST 1",
          "value": false
        },
        {
          "id": "ae29n3t8fuj_1725433313810",
          "label": "TEST 2",
          "value": false
        },
        {
          "id": "ewkqxy7sdg5_1725433317853",
          "label": "TEST 3",
          "value": false
        }
      ]
    }
  } 
} 

Install Prime Custom Fields for Jira

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