By default, Deep Clone is configured to log various events and actions on our servers, along with data that can help us diagnose requests and provide better support. You can disable the logging of this data by Deep Clone. Before doing so, please consider the following:
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We keep logging to the absolute minimum.
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Work item keys and IDs, custom field IDs, space keys and IDs and similar IDs (usually numbers) might still get logged.
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Work item content like text fields, work item summary and descriptions, comments and attachment filenames are no longer logged.
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No personal data like usernames, email addresses or IP addresses are logged.
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Any logs that are kept will be permanently deleted after 30 days, as part of our standard policy.
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It will take effect within 5 minutes.
Once logging has been disabled, our ability to debug any errors when using our app is greatly reduced. We might not be able to reproduce any errors and are not proactively notified if errors occur when using our app on your Jira instance.
Connected App Settings (Jira Administration)
Within the administration page of the Deep Clone app, there is the section Logs access where the logs can be disabled or downloaded. However this only affects the logs that Deep Clone produces within the context of Forge and therefore is empty. It does not affect or download any logs that are produced in the Connect part of the app (statement and more details in regard to Forge and Connect). To disable those logs, please follow the steps of the next section.
Steps to Disable Logging
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Navigate to ⚙️ Settings > Marketplace apps > Deep Clone > Logging
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Click on the Disable logging checkbox
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Click on Save
