With our app you can link your Snipe-IT assets to Jira issues. To make the asset field visible in certain Jira issues you need to add an asset (custom) field. Setting up this field varies between team-managed (next-gen) and company-managed (classic).

Team-managed Service Management project

  1. Go to Project > Project settings > Request types

  2. Click Show more > Assets in the Create a field section

  3. Enter display name (e.g. Linked assets)

  4. Save changes

Company-managed project

By default, a “Linked assets” custom field is created that can be added to any screens where assets are being used.

  1. Go to Jira settings > Issues > Custom fields

  2. Search for “Linked assets”

  3. Click on the  three-dots-menu

  4. Associate the field “Linked assets” to the desired screen(s)

Sometimes it happens that the custom field was not created automatically. If you can’t find the custom field “Linked assets”, you can create it on your own following these steps.