Sometimes it happens that the custom field was not created automatically. If you can’t find the custom field “Linked assets”, you can create it on your own following these steps:

  1. Got to Jira > Jira settings ⚙️ > Issues > Custom fields

  2. Click Create custom field > Advanced > External asset platform > Next

  3. Give the custom field an arbitrary name, e.g. Linked assets

  4. Click Create

You can also add multiple asset custom fields and limit which Snipe-IT asset categories are used within them.
To limit the asset categories go to

  1. Jira settings ⚙️ > Issues > Custom fields

  2. Select or create an Asset custom field (e.g. Linked Assets)

  3. Click on the Action menu ··· > Contexts and default values

  4. Click Edit Filters to add categories the field should use.

Custom Field creation window with External asset platform selected