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Known Limitations

There are known limitations affecting certain Deep Clone features. Click on the links below to get more information.

  • Create and confirm doesn’t preselect the correct issue/request type

Due to a Jira change, Deep Clone isn’t able to change the issue/request type that is pre-selected when using Create and confirm and Jira will pre-select the issue/request type. This only applies to company-managed Jira Service Management projects.

Cloning Projects

Cloning Between Instances

  • Create and confirm cannot be used due to technical limitations, only “Clone Immediately” is available

  • Issue links that are targeting an issue that is not being cloned to the other instance will be added as “Web Links”

  • Confluence links will also be added as “Web Links”

  • When cloning the sprint of an issue, the “Clone Sprint ID” option is not supported, as the sprint does not exist on the target instance

Please note that there may be more limitations. We cannot guarantee that all other details of a cloned project get cloned as expected, and cannot be made liable for discrepancies between original and cloned projects.

If you discover any other limitations, please contact us so we can improve Deep Clone or add them here.

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