FAQ and Tutorials
Below, you'll find Frequently Asked Questions (FAQ) and tutorials that could be invaluable to you. The topics have been categorized into different sub-divisions.
Field Configuration
Why is there a limit of 6.000 values in the field option sync ? FAQ
Why is my dependency in Field Option Sync not working FAQ
How to Add Custom Options into Field Options Sync [Dictionary] TUTORIAL
JSONPath Basics TUTORIAL
Why does it take so long for a dependent field to update? FAQ
How to Create Two Nested (Dependant) Search Fields TUTORIAL
How to Create a Dependent Field TUTORIAL
How to use the Jira Expression API to calculate dependant field values TUTORIAL
Comparison between various Search Fields FAQ
Jira Service Management (JSM)
Which fields can be placed in the JSM portal view and create request screen? FAQ
How do I access the organizations field from Jira Service Management in a context filter FAQ
Why is my Search Field located at the bottom of the form in the JSM create request screen? FAQ
Data Source
How to work around the Salesforce 2k items per request limitation FAQ
Why am I not seeing the file I just uploaded via the Custom REST API? FAQ
Where is my data from data sources stored? FAQ
Which IP’s do I need to whitelist ? FAQ
Microsoft Graph API - Tips and Solutions TUTORIAL
How to Connect with Okta TUTORIAL
How to Connect with HubSpot TUTORIAL
How to Work Around the Salesforce 2K Item Limit TUTORIAL
OAuth 2.0
Salesforce with Custom Domain as Data Source TUTORIAL
AzureAD with Client Credentials as Data Source TUTORIAL
AzureAD with Authorization Code as Data Source TUTORIAL
SharePoint File as Data Source TUTORIAL
SharePoint List as Data Source TUTORIAL
Microsoft Dynamics 365 as Data Source TUTORIAL
Google Spreadsheet as Data Source TUTORIAL
Zoho as Data Source TUTORIAL
Jira Issue
Which fields can be placed in the Jira issue create screen ? FAQ
Automation
Can I work around the missing Email limitation ? FAQ
How to Create an Automation for Matching the Reporter Email TUTORIAL