FAQs

Which fields can be placed in the Jira issue create screen ?

Which fields can be placed in the JSM portal view and create request screen?

Why is my Search Field located at the bottom of the form in the JSM create request screen?

Why does it take so long for a dependent field to update?

Why is there a limit of 5.000 values in the field option sync ?

Can I work around the missing Email limitation ?

Which IP’s do I need to whitelist ?

How to work around the Salesforce 2k items per request limitation

How do I access the organizations field from Jira Service Management in a context filter

How to Add Custom Options to Field Options Sync

Why am I not seeing the file I just uploaded via the Custom REST API?

Why is my dependency in Field Option Sync not working

Where is my data from data sources stored?

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