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Use Jira Work Item Values Variables

It is possible to use variables that reference values of the Jira work items where the External Data for Jira Field is used. On this page you can find these variables and where they can be used.

- = Field not available.
YES = Field and work item variable available.
NO = Field available, but work item variables are not available.

Work Item Key ($.issue.key)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Work Item Id ($.issue.id)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Space Key ($.issue.fields.project.key)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

YES

-

YES

Space Name ($.issue.fields.project.name)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

YES

-

YES

Custom field - Text ($.issue.fields.customfield_10XXX)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Custom field - Select list ($.issue.fields.customfield_10XXX.value)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Custom field - Cascading list child ($.issue.fields.customfield_10XXX.child.value)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Custom field - External Data - Search Field ( single choice)
$.issue.fields.customfield_10XXX.id
$.issue.fields.customfield_10XXX.value

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

YES

-

YES

Custom field - External Data - Search Field ( multiple choice)
$.issue.fields.customfield_10XXX.ids[0]
$.issue.fields.customfield_10XXX.value[0]

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

YES

-

YES

Work Type - Name ($.issue.fields.issuetype.name)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Work Type - Id ($.issue.fields.issuetype.id)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Asset field (External Assets Platform) ($.issue.fields.customfield_10XXX[0].originId)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Organizations - Jira Service Management ($.issue.fields.customfield_10XXX[0].name)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Assignee Account Id ($.issue.fields.assignee.accountId)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

YES

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Creator User Key ($.issue.fields.creator.key)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

Creator Display Name ($.issue.fields.creator.displayName)

Search & Info Panel

Dependant Field

Extension Fields

Create Work Item Screen

-

-

NO

Edit Work Item Screen

YES

YES

YES

JSM Create Request

NO

-

NO

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