User Values Availability
Account Id ($.user.accountId)
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |
Email Address ($.user.emailAddress)
This field will be empty for most users due to GDPR compliance. Possible workaround in the FAQs
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |
DisplayName ($.user.displayName)
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |
Active ($.user.active)
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |
User Groups ($.user.groups.items[*].name)
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |
Application Roles ($.user.applicationRoles.items[*].name)
| Search & Info Panel | Extension Fields |
|---|---|---|
Create Issue Screen | - | YES |
Edit Issue Screen | YES | YES |
JSM Create Request | YES | YES |