How to Make the External Data Work Item Panel Visible

The app cannot control the visibility of Forge Work Item panels, such as all Search Fields and Info Panels positioned as Content View (left side) within a work item. Follow these to make them visible:

As a Jira Admin, you can enable the panel either for a single work item or all work items within a space.

1. Navigate to any work item where the panel should be visible.

2. Click the External Data button or, if not initially visible, click the “hex nut” Apps icon (See picture below) and select External Data at the top of the work item view. The panel is now visible to all users for this specific work item.

3. To enable the panel for all work items in the space, scroll down and open the panel menu (three-dot menu).

Panels display only fields with the Filter option set for the current work item.

4. Select Show for all work items. This enables the panel across all work items within the current space.